Experience

Metric Gaming

• United Kingdom
• Gambling Facilities and Casinos
• 1 - 100 Employee

• Junior Sports Trader

  • Nov 2021 - Present



Amazon

• Bangladesh
• Advertising Services
• 1 - 100 Employee

• Operations Supervisor

  • Feb 2021 - Nov 2021

  As an Operations Supervisor at UGL1 Glasgow, I oversee shift and capacity management to ensure that customer satisfaction (the Amazon 'guarantee') is met at every stage of the supply chain. With over 6 month's experience in this position, I have:- Managed and trained Fulfilment Associates to meet and maintain KPI productivity standards, whilst ensuring a safe working environment (adhering to government-specific COVID guidelines)- Solved various logistics and supply chain challenges through data analysis, innovation and process optimisation (AWS, Helm, Tableau, and Capacity + softwares)- Adjusted labour allocation throughout shifts to meet and exceed plans and forecasts- Engaged with support functions and other departments to address inefficiencies and needs in key areas of performance (e.g. process area readiness and 5S)Moreover, I have gained valuable practical training under the directive of senior management at the site such as, people management, tools and initiatives to solve logistics and supply chain challenges, and warehouse health and safety.

• Fulfilment Centre Associate

  • Dec 2019 - Feb 2021

  - Picked and packed items at a proficient speed (170 items/hour - 60% higher than site average) in all areas of the warehouse in accordance with set schedules and protocols via Amazon’s AFTlite portal on a scanner - Loaded and offloaded pallets in the UGL1 dock station in accordance with TDR (Trailer, Docking, and Releasing) training - Successfully conducted due diligence on paperwork for inbound and outbound shipments under varying time constraints- Performed warehouse inventory controls via stock counting and expiry checks, using the AFTlite portal and/or the Amazon inventory database Awards and Achievements: Fastest Picker in UGL1 (2020) and 2x Associate of the Month (2020)