Liam L.
IT Manager at Castles & Coasts Housing Association- Claim this Profile
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Bio
Credentials
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PRINCE2® 2017 Foundation
PeopleCertJan, 2020- Nov, 2024 -
PRINCE2® 2017 Practitioner
PeopleCertJan, 2020- Nov, 2024
Experience
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Castles & Coasts Housing Association
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United Kingdom
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Non-profit Organizations
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1 - 100 Employee
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IT Manager
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Nov 2021 - Present
Working as part of the Business Improvement Team, leading a team of IT Engineers, Support Technicians, and IT business partners. IT Project Management, service delivery, and internal 3rd line support. Working as part of the Business Improvement Team, leading a team of IT Engineers, Support Technicians, and IT business partners. IT Project Management, service delivery, and internal 3rd line support.
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Riverside
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United Kingdom
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Non-profit Organizations
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700 & Above Employee
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Head of IT
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Mar 2021 - Nov 2021
(Impact Housing)Delivery of IT Integration with Impact Housing Association Ltd and The Riverside Group.
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IT Manager
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Apr 2020 - Mar 2021
(Impact Housing)IT Project Management and Service Delivery.
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IMPACT HOUSING (A trading name of The Riverside Group Ltd)
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United Kingdom
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Individual and Family Services
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1 - 100 Employee
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IT Manager
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Jan 2018 - Mar 2020
IT Project Management and Service Delivery.Budget and procurement, supplier and contract management, risk and performance, team management, and internal 3rd line IT support. Development of our three-year IT Roadmap to deliver BAU service delivery and support business integration with The Riverside Group.
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IT Technical Lead
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Jan 2016 - Jan 2018
Technical lead for the association’s IT network and server infrastructure, telephony, and IT Disaster Recovery and Business Continuity. Development of our iOS and Android ‘Customer App’ to drive channel shift and digital transformation.
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Senior Network Technician
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Mar 2014 - Jan 2016
Maintaining and developing the IT Network, telephony systems, and multi-site server/storage infrastructure.Managing the Association’s IT Disaster Recovery & IT Business continuity.
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IT Technician
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Nov 2009 - Feb 2014
1st Line IT Support. Supporting the Association’s business systems and hardware. Assisting with the implementation of new business systems and upgrades.
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