Experience

NettZero

• Australia
• Environmental Services
• 1 - 100 Employee

• Sustainability Engineer

  • Mar 2022 - Present

  - Sustainability Engineer responsible for evaluating the energy efficiency and utilities consumption of commercial properties - NABERS qualified assessor - Sustainability Engineer responsible for evaluating the energy efficiency and utilities consumption of commercial properties - NABERS qualified assessor



Entain

• United Kingdom
• Entertainment Providers
• 700 & Above Employee

• Customer Service Operator

  • Jun 2021 - Present

  - Handled calls and live chats simultaneously, assisting new and existing clients by providing accurate and useful guidance - Critical investigating issues to achieve viable conflict resolutions - Application of responsible gambling service to troubled clients and assisting with corrective actions - Handled calls and live chats simultaneously, assisting new and existing clients by providing accurate and useful guidance - Critical investigating issues to achieve viable conflict resolutions - Application of responsible gambling service to troubled clients and assisting with corrective actions



KAB Seating Limited

• United Kingdom
• Manufacturing
• 1 - 100 Employee

• Quality Assurance Engineer

  • Aug 2021 - Nov 2021

  - Optimising warehouse picking and dispatch times through implementation of LEAN project engineering concepts incorporating 8 wastes, 5S, value chain modelling, time study analysis and model formulation - Audited and carried out actions to ensure business recertification of ISO 9001, ISO 4801 and ISO 14001 standards - Implemented CAPA on safety issues and quality non-conformances through root cause analysis techniques - Cooperated with other engineers of the team on key projects involving warehouse inventory positioning management Show less



Salsas Fresh Mex

• Australia
• Food and Beverage Services
• 1 - 100 Employee

• Restaurant Manager

  • Dec 2016 - Jun 2021

  - Responsible for coordination of recruiting, training and development of over 12 staff members - Managing payroll, rostering and reporting responsibilities - Product inventory management, including ordering and receiving in accordance with budgets - Efficient operation of store in busy environment complying with food quality standards - Optimisation of supply chain in order to reduce costs - Development and implementation of marketing promotions to generate additional sales Show less