Data Governance Manager

• May 2021 - Present

Business Resilience Lead

• Jan 2020 - Apr 2021

Business Resilience encompasses 4 key areas; Cyber Security, Business Separation, Business Continuity and Data Protection.My primary focus is within the Data Protection landscape ensuring the business remains compliant with GDPR, acting as a point of contact for any GDPR related queries and providing training sessions as and when required to various teams within the business. Responsibilities also include:-DPIA's and Project Privacy screening-Data Breach investigation & record management-Data subject rights management (Subject Access requests)-Ongoing review and update of training materialWithin my remit, I am also responsible for Anti-financial Crime investigations (against the OFSI consolidated list) and record management. I sit on the Anti-financial Crime Steering Group representing and providing updates on behalf of SSEN to the wider SSE Group.

Assurance Auditor

• Aug 2018 - Dec 2019

Fault Dispatch Agent

• Apr 2017 - Aug 2018

Call Centre Advisor

• Oct 2016 - Apr 2017

Equity Dealer

• Jun 2014 - Jun 2015

I secured my 12 month Industrial Placement working in the Front Office of this financial services company. The role compromised of working within a small front office team, providing dealing services to over 600,000 clients for a company that manages over £45 billion in assets. My responsibility was to execute client deals in a time sensitive and accurate manner often in a pressured environment. On occasions we would deal with clients face to face but the majority of the dealing service was provided over the telephone. I built rapport and strong relationships with my regular clients.

Accounts Assistant

• Jun 2013 - Sep 2013