Liam Auker
Project Support Officer - Technical Analyst at West Lancashire Borough Council- Claim this Profile
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Bio
Experience
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West Lancashire Borough Council
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United Kingdom
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Government Administration
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100 - 200 Employee
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Project Support Officer - Technical Analyst
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Sep 2022 - Present
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Fishawack Health
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United Kingdom
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Pharmaceutical Manufacturing
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500 - 600 Employee
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Project Coordinator
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Apr 2020 - Sep 2022
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Protein Works
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United Kingdom
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Wellness and Fitness Services
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1 - 100 Employee
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Customer Engagement Representative
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Oct 2017 - Apr 2020
• Providing nutritional advice to customers across multilingual platforms through various means of communication such as LiveChat, telephone consultations and emails • Liaising with key stakeholders from global, high-profile accounts including Amazon and International Trade to place new orders and inform them of new products coming to market • Processing payments, orders and refunds (both from individual customers and large accounts), which involves keeping spreadsheets up to date for the… Show more • Providing nutritional advice to customers across multilingual platforms through various means of communication such as LiveChat, telephone consultations and emails • Liaising with key stakeholders from global, high-profile accounts including Amazon and International Trade to place new orders and inform them of new products coming to market • Processing payments, orders and refunds (both from individual customers and large accounts), which involves keeping spreadsheets up to date for the purpose of recognising revenue • Developing health and nutrition articles for The Protein Works company website • Interacting with new, existing and potential customers via social media – Instagram, Twitter and Facebook • Establishing working relationships with new overseas clients for official distribution in a variety of locations by providing in depth product and nutritional information Show less • Providing nutritional advice to customers across multilingual platforms through various means of communication such as LiveChat, telephone consultations and emails • Liaising with key stakeholders from global, high-profile accounts including Amazon and International Trade to place new orders and inform them of new products coming to market • Processing payments, orders and refunds (both from individual customers and large accounts), which involves keeping spreadsheets up to date for the… Show more • Providing nutritional advice to customers across multilingual platforms through various means of communication such as LiveChat, telephone consultations and emails • Liaising with key stakeholders from global, high-profile accounts including Amazon and International Trade to place new orders and inform them of new products coming to market • Processing payments, orders and refunds (both from individual customers and large accounts), which involves keeping spreadsheets up to date for the purpose of recognising revenue • Developing health and nutrition articles for The Protein Works company website • Interacting with new, existing and potential customers via social media – Instagram, Twitter and Facebook • Establishing working relationships with new overseas clients for official distribution in a variety of locations by providing in depth product and nutritional information Show less
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Matalan
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United Kingdom
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Retail
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700 & Above Employee
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Sales Assistant
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Sep 2012 - Oct 2017
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Education
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The Manchester Metropolitan University
BSc (Hons), Nutrition Sciences