Experience

The Price Center

• Individual and Family Services
• 1 - 100 Employee

• Program Operations Manager

  • Jun 2023 - Present



YouthBuild Boston

• United States
• Construction
• 1 - 100 Employee

• Program Manager

  • May 2022 - Jun 2023

  • Recruits new apprentices and Employer Partners conducting phone/in-person screenings and interviews • Conducts performance reviews of apprentices negotiating raises, promotions, and facilitating terminations as needed • Drafts documents such as contracts/applications also providing input on improving digital records systems • Organizes events including cohort orientations, graduations, site tours, etc. • Structures/executes Facilities Maintenance Apprenticeship consisting of classroom and on-the-job training • Conceives marketing materials and promotional ideas to grow program including giving presentations • Develops and maintains partnerships with educational institutions assisting with writing of grants and proposals Show less



Community Service Society of New York

• United States
• Civic and Social Organizations
• 100 - 200 Employee

• Program Manager

  • Jul 2020 - Apr 2022

  • Provided public benefit knowledge (including disability/healthcare benefits) to benefits counselors of people living with HIV/AIDS across NY State • Brainstormed strategies to maximize client recruitment tracking goals and progress for process improvement • Created and taught a new course on SSA Work Incentives and Ticket to Work (conducted virtually) • Wrote public benefit articles/series for a monthly newsletter and reviewed additional public benefit prose • Coordinated and ran virtual statewide meetings with 9 partner agencies, funders, and guest speakers • Designed and developed public benefit tools and marketing strategies for statewide partners • Recorded and scripted marketing and public benefit informational videos for the project Show less



America Works of New York, Inc.

• Staffing and Recruiting
• 100 - 200 Employee

• Ticket to Work, Site Department Manager

  • Nov 2015 - Jul 2020

  • Recruited new clients, employers, and community partners informing them on the program and disability benefits • Held various events including job fairs, client recruitments, career screenings and more • Managed a 250+ growing caseload of SSI/SSDI beneficiaries facilitating the Ticket to Work (back to work) program • Developed structure for client job search including coordinating certifications, trainings, and classes • Submitted complex billing and documentation for onsite work to the Social Security Administration • Aided clients with assimilation into the workforce including resume building, cover letters, and mock interviews • Served as a counselor to clients emotionally supporting them through workforce integration hardships • Compiled reports and a weekly narrative for the CEO detailing program statistics through use of Salesforce and ETO Show less



G. Schirmer, Inc.

• Midtown New York

• Promotion Department Assistant

  • Jan 2016 - Jun 2016

  • Created reviews for artistic works/events for the company website • Drafted weekly playlists for website developing new and creative topics to showcase company’s artistic works • Planned events handling guest lists, catering and overall concept • Collaborated in weekly all-department meetings with company president to discuss projects, artists, events etc. • Returned cold calls for various G. Schirmer requests detailing all aspects of company to callers • Reviewed musical scores matching them with film to certify orderliness • Researched various topics for artistic works to ensure historical accuracy • Utilized personal violin, guitar, piano and vocal performance experience to comprehend and offer insight to work Show less



RI Entertainment

• United States
• Entertainment Providers
• 1 - 100 Employee

• Intern

  • Sep 2015 - Nov 2015

  ● Created daily media base and social media reports for entire artist roster ● Booked travel for artists on roster as well as fellow employees including touring ● Helped compile expense reports detailing all company and artist transactions ● Promoted artists through social media and ensured a steady flow of updates for fan base ● Aided with artist merchandise received by office and performed various tasks for artists themselves ● Created daily media base and social media reports for entire artist roster ● Booked travel for artists on roster as well as fellow employees including touring ● Helped compile expense reports detailing all company and artist transactions ● Promoted artists through social media and ensured a steady flow of updates for fan base ● Aided with artist merchandise received by office and performed various tasks for artists themselves



Massimo Gallota Productions

• West Harlem, New York

• Promotion Department Intern

  • Sep 2015 - Nov 2015

  ● Assessed contracts and riders drawn up for acts and venues ● Searched for potential venues for company events keeping in mind budget, venue capacity, stage specifications etc. ● Brainstormed various outlets to promote events and contacted locals and businesses internationally to broker marketing ● Ran social media accounts creating event posts and providing updates ● Primarily worked with the “Legend of Zelda Symphony of the Goddesses” event coordinating the full orchestra’s tour ● Facilitated events onsite at large scale venues such as the Barclays Center ● Coordinated all executive marketing decisions with staff heads and company president Show less



Boccabella Cafe and Bistro

• Newton, MA

• Server

  • Apr 2015 - Aug 2015

  ● Served customers and bussed tables with a calm and professional demeanor ● Maintained a clean workplace including mopping, sweeping and sanitizing bathrooms ● Set up the bar ocassionally serving drinks as well ● Aided with inventory count and lifted heavy items to accomomodate special events occuring in the restaurant ● Served customers and bussed tables with a calm and professional demeanor ● Maintained a clean workplace including mopping, sweeping and sanitizing bathrooms ● Set up the bar ocassionally serving drinks as well ● Aided with inventory count and lifted heavy items to accomomodate special events occuring in the restaurant



Brae Burn Country Club

• United States
• Hospitality
• 1 - 100 Employee

• Server

  • Mar 2015 - Aug 2015

  ● Cleaned/organized table settings for various club events ● Served food to patrons at club restaurant and club events ● Ability to move heavy objects, decorate, and prepare for events ● Greeted club members by name always presenting a friendly demeanor ● Cleaned/organized table settings for various club events ● Served food to patrons at club restaurant and club events ● Ability to move heavy objects, decorate, and prepare for events ● Greeted club members by name always presenting a friendly demeanor



All Newton Music School

• United States
• Performing Arts
• 1 - 100 Employee

• Receptionist

  • Jun 2009 - Aug 2015

  ● Managed front desk, greeted students, parents, and faculty ● Managed correspondence concerning school information to families ● Enrolled new and returning students ● Set up recital and concert spaces ● Assisted all guest artists during concerts and special events including set up as well ● Managed front desk, greeted students, parents, and faculty ● Managed correspondence concerning school information to families ● Enrolled new and returning students ● Set up recital and concert spaces ● Assisted all guest artists during concerts and special events including set up as well



Johnson String Instrument

• United States
• Musicians
• 1 - 100 Employee

• Front Counter Associate

  • Aug 2014 - Feb 2015

  ● Consulted with customers concerning instrument purchase, rentals, and accessories ● Processed transfers, sales orders, and navigated the company computer system ● Maintained overall appearance and upkeep of store and inventory ● Performed outreach in public schools developing new potential clients ● Consulted with customers concerning instrument purchase, rentals, and accessories ● Processed transfers, sales orders, and navigated the company computer system ● Maintained overall appearance and upkeep of store and inventory ● Performed outreach in public schools developing new potential clients



Purchase College, SUNY

• United States
• Higher Education
• 500 - 600 Employee

• Lifeguard

  • Sep 2012 - May 2014

  ● Surveilled patrons at the pool ● Notified patrons of any unsafe behavior ● Assisted in child swim lessons as an aid ● Took levels of alkaline, chlorine, and temperature of water ● Collected IDs and day passes from patrons ● Cleaned various swim related items from pool deck after shifts ● Surveilled patrons at the pool ● Notified patrons of any unsafe behavior ● Assisted in child swim lessons as an aid ● Took levels of alkaline, chlorine, and temperature of water ● Collected IDs and day passes from patrons ● Cleaned various swim related items from pool deck after shifts