Experience

Access Bank (Cameroon) Plc

• Banking
• 1 - 100 Employee

• DIGITAL BANKING & PAYMENTS – DIGITAL BANKING TEAM LEAD

  • Feb 2022 - Present

  • Develop and coordinate implementation of design of product, go-to-market strategy to increase rollout of the bank’s cards, channels and other technology-enabled products and services across the Bank • Consistently create differentiated e-payment offerings through innovation and partnering to grow the Bank’s profitability and to deliver on strategic objectives • Set in place of a competitive catalog of Digital Banking solutions for both retail and corporate market • Design, coordinate and implement Digital Banking solutions for retail and corporate in line with regulation, strategic objectives, business opportunities, budget, timeline, …: Internet Banking, Debit Cards, Prepaid Cards, Agency Banking, Mobile APP, USSD, POS, ATM, Bank to wallet/Wallet to bank, Digital instant loan, micro lending, etc • Project management with Central Bank, GIMAC, VISA, MasterCard, Telcos, Aggregators, … • Create strategic alliances/partnership to grow the banks’ market share in its chosen niche. • Define and document Product Papers, Standard Operating Procedures (SOPs), SLAs and Risk Management Frameworks for all e-Business products • Reduce transaction costs via innovative products and multiple service channels to decongest banking halls • Ensuring compliance of all business regulations / policies Show less



Société Générale Cameroun

• Cameroon
• Banking
• 300 - 400 Employee

• GLOBAL TRANSACTION BANKING - BUSINESS EXPERT CASH MANAGEMENT

  • Aug 2019 - Jan 2022

  • Cash Management solutions/products management for a portfolio of key corporate clients: Internet Banking, Business Cards, Rechargeable Cards, POS, ATM, cash collection/delivery, reporting, specialized solutions on demand, etc • Helped design, sale and implement on demand solutions for corporate clients in line with their needs • Driving deposit increase and revenue incremental on Transactions Banking through strategic deployment/usage of Cash Management solutions/products • Enrollment of new corporate clients on YUP for: cash collection, salary payment, petty cash, bill payment, etc • Provide expertise to Relationship Manager in order to promote Global Transaction Banking/Cash Management services to large and medium corporate clients • Cross selling with: Trade Finance, Factoring, Retail Banking, etc • Training and animation of sales team/clients • “Business Days” Organization: Douala, Yaounde, Bafoussam, Bertoua and Ngaoundere • Revenue assurance in line with the budget assigned Show less



UBA CAMEROON SA

• Cameroon
• Banking
• 300 - 400 Employee

• • Oct 2013 - Aug 2019

  • Worked with +20 microfinance institutions for the design, ordering, selling and animation of cobranded VISA cards market to more than 25 000 customers across Cameroon• Helped design a project to provide prepaid cards doubling as student IDs for university students in Cameroon• Design, negotiate and implement partnership project with ENEO to provide prepaid cards doubling as professional wallets for +5000 employees• Manage introduction of VISA Gold, MasterCard Classic and MasterCard Platinum• Debit cards portfolio segmentation• Management of the corporate Internet Banking solution : facilitating online account management and transaction banking• Restructuring E-Packs catalog: aligning them with account type and customer needs• Prepare commercial and technical offers in line with customers needs• Ensure offers presentation, negotiation, sale, and implementation• Ensure clients training, mastering and usage of the solutions provided to them• Internal training | Animation | Product education• Customer | Market assessment• Data analysis and reporting Show less

• • Mar 2013 - Sep 2013

  • Provide support and care to retail and corporate customers• Set up customers (Retail | Business) on our platforms various platforms• Platforms Monitoring• Implementation, training and support for our various digital banking solutions • Customer analytics | Data analysis



Axxentis

• Belgium
• Business Consulting and Services
• 1 - 100 Employee

• Sales Technician

  • Mar 2011 - Mar 2013

  • Customer relationship management • Fist level technical support • Market research for corporate clients • Customer relationship management • Fist level technical support • Market research for corporate clients



Société Générale Cameroun

• Cameroon
• Banking
• 300 - 400 Employee

• PROFESIONAL INTERNSHIP

  • Feb 2010 - Apr 2010

  I Joined Societe Generale Cameroon for a professional internship in their "Monetique" department. The scope was : Deployment of their new Point of Sales (POS) in the country, Increase POS utilization in the various sales point and raise awareness on the usage of Societe Generale debit cards. • POS installation • POS merchants Training • First level support • Merchant/customer awareness • Meeter/Greeter I Joined Societe Generale Cameroon for a professional internship in their "Monetique" department. The scope was : Deployment of their new Point of Sales (POS) in the country, Increase POS utilization in the various sales point and raise awareness on the usage of Societe Generale debit cards. • POS installation • POS merchants Training • First level support • Merchant/customer awareness • Meeter/Greeter