Office Manager

• Nov 2021 - Present

Office Manager/ Exective Assistant/ HR Generalist

• Jul 2020 - Oct 2021

Responsible for the complete cycle of the Human Resources Department. Administering the Group Medical Insurance Policy and all other insurances. Coordinate with the PRO for employees Visa requirements. Managing the company vehicles maintenance, license, and insurance renewal. Organizing and negotiating the office, warehouse, labor accommodations rentals. Schedule the IT maintenance for all the laptops and equipment. Register new clients into the system and ensure all documents are still valid. Involved in outsourcing, planning, negotiating, and building relationship with suppliers and vendors. Administrative management – meeting arrangement, travel arrangement, project management, and general communication. Show less

Human Resources Manager

• Oct 2018 - Jun 2020

Overseeing the entire Human Resources lifecycle for three independent Restaurants (Matagi, Skorpeus, and Villamore) located at the Emerald Palace Kempinski, The Palm, Dubai, managing around 100 employees'. Responsible for Recruitment, monthly payroll run, developing Policies & Procedures, and liaising with the hotel's PRO for employees' visas and employee accommodations. Engaged with disciplinary processes. Established employee performance evaluations. Overseeing the entire Human Resources lifecycle for three independent Restaurants (Matagi, Skorpeus, and Villamore) located at the Emerald Palace Kempinski, The Palm, Dubai, managing around 100 employees'. Responsible for Recruitment, monthly payroll run, developing Policies & Procedures, and liaising with the hotel's PRO for employees' visas and employee accommodations. Engaged with disciplinary processes. Established employee performance evaluations.

Office Manager and Personal Assistant to CEO

• May 2016 - Oct 2018

ADCOMM DMCC is a Boutique Media Agency with 15 employees. Support the CEO with meeting arrangements, travel arrangements, and general communication. Coordinating and scheduling the driver. Responsible for Human Resources administration – leave management, recruitment, onboarding/off-boarding procedure, establishing group medical insurance. Inventory management, event planning, and facility management. ADCOMM DMCC is a Boutique Media Agency with 15 employees. Support the CEO with meeting arrangements, travel arrangements, and general communication. Coordinating and scheduling the driver. Responsible for Human Resources administration – leave management, recruitment, onboarding/off-boarding procedure, establishing group medical insurance. Inventory management, event planning, and facility management.

Manager HR - Employee Residence

• Aug 2013 - Mar 2016

Lia was promoted after six years to assist in managing the operation of 2000 units of the Employee Residence Department. Representing the HR Department from home, she handled the Housing Office administration, organizing the employees' onboarding/offboarding, training, coaching, Facility Management, and Housekeeping. Partner with the Security Department to keep the complex safe, confront offenders, conduct disciplinary action, deal with grievances, and respond to emergencies effectively.

EA to SVP, Human Resources

• Jan 2008 - Aug 2013

The first role in Dubai was with Atlantis The Palm in the pre-opening team from January 2008 as EA to SVP, Human Resources. Assisting the entire HR Division by creating Policy & Procedures, Talent Management, creating Employee Handbook, creating Accommodation Handbook, Employee Events, Employee Reward, and many more. Assisting the SVP, Human Resources, with his calendar and daily administrative support, taking minutes meeting, consolidating monthly reports, and budget and expense reports.

PA to Director, Sales & Marketing; Acting Secretary to GM; Business Centre Supervisor

• Apr 2003 - Dec 2007

PERSONAL ASSISTANT TO DIRECTOR OF SALES & MARKETING (AUG 2005 – DEC 2007) ACTING SECRETARY TO GENERAL MANAGER (DEC 2006 – MAR 2007) BUSINESS CENTRE SUPERVISOR (NOV 2004 – AUG 2005) PERSONAL ASSISTANT TO DIRECTOR OF SALES & MARKETING (APR 2003 – OCT 2004) She learns about the Sales & Marketing Department during her role at InterContinental MidPlaza Jakarta. Being a Personal Assistant, she understands how to do RFPs, organizing events, promotions, and reservations. She was also mastering her administration and leadership skills when promoted to Business Centre Supervisor. She also supported the General Manager as a temporary replacement while also assisting the Director of Sales & Marketing. Show less

Team Member, Reception Department

• Aug 2002 - Mar 2003

Casual Waiting Staff

• May 2002 - Mar 2003

Temporary Office Clerk, Occupational Therapy Department

• May 2002 - Jun 2002

Captain, F&B Service - Lai Ching Restaurant

• Jan 2001 - Feb 2002

Part Time F&B Service Staff - Restaurant, Bar, Banquet

• Mar 1999 - Sep 2000

Management Trainee

• Aug 1997 - Dec 1998