Experience

NonprofitCourses
• United States
• E-Learning Providers
• 1 - 100 Employee
• Virtual Assistant

  • Sep 2020 - Present

Lenox SEO Solutions
• Virtual Assistant

  • Apr 2020 - Present

FreshSparks
• United States
• Marketing Services
• 1 - 100 Employee
• Marketing Content Manager

  • Nov 2018 - Mar 2020

87Homestead LLC
• Virtual Assistant

  • Nov 2018 - Nov 2018


Concentrix

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Customer Service Specialist

  • Mar 2012 - Jun 2018

  Responds with straight to the point and concise emails. Tasked to handle multiple inquiries and provide correct answers or appropriate resolutions. Equipped with extreme multitasking skills and can work on composing emails while assessing the situation of the customer. Responds with straight to the point and concise emails. Tasked to handle multiple inquiries and provide correct answers or appropriate resolutions. Equipped with extreme multitasking skills and can work on composing emails while assessing the situation of the customer.



ScopeWorks Asia, Inc

• Outsourcing and Offshoring Consulting
• 1 - 100 Employee

• Transcriptionist

  • Feb 2011 - Feb 2012

• Escalation Manager

  • Feb 2011 - Feb 2012

  Converts voice messages into a high-quality text format, ensures careful reading to detect any errors in spelling, punctuation or grammar.