Lia Balesteri
Help Desk Project Coordinator at Micro Support Group, Inc- Claim this Profile
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Bio
Experience
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Micro Support Group, Inc
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Computer and Network Security
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1 - 100 Employee
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Help Desk Project Coordinator
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Jun 2023 - Present
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Barton Associates Inc.
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Staffing and Recruiting
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700 & Above Employee
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Desktop Engineer
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Jan 2023 - Jun 2023
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Mass General Brigham
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United States
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Hospitals and Health Care
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700 & Above Employee
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Information Security Intern
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Jun 2022 - Dec 2022
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Yard House Restaurants
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Restaurants
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700 & Above Employee
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Hostess
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Sep 2020 - Sep 2022
● Upheld efficient customer service by monitoring and estimating guest wait times for seating ● Followed specific restaurant and overall industry routines while helping regulate the seating in the dining room to help run the restaurant more efficiently and effectively ● Assisted guests with navigating and booking their individual and/ or large group reservations ● Upheld efficient customer service by monitoring and estimating guest wait times for seating ● Followed specific restaurant and overall industry routines while helping regulate the seating in the dining room to help run the restaurant more efficiently and effectively ● Assisted guests with navigating and booking their individual and/ or large group reservations
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Michaud Mitsubishi
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Motor Vehicle Manufacturing
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1 - 100 Employee
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Assistant Office Manager
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Sep 2017 - Sep 2019
● Documented journal entries into Reynolds Accounting System for the entire Accounts Receivable and Payable department ● Accepted deposits on cars, service and parts invoices, provided customer receipts while reconciling debits and credits at closing ● Executed business functions while handling customer calls and visits to the dealership showroom as needed ● Documented journal entries into Reynolds Accounting System for the entire Accounts Receivable and Payable department ● Accepted deposits on cars, service and parts invoices, provided customer receipts while reconciling debits and credits at closing ● Executed business functions while handling customer calls and visits to the dealership showroom as needed
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Education
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Year Up
IT, Help Desk/ Cybersecurity