Lia Balesteri

Help Desk Project Coordinator at Micro Support Group, Inc
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Contact Information
us****@****om
(386) 825-5501
Location
Danvers, Massachusetts, United States, US

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Experience

    • Computer and Network Security
    • 1 - 100 Employee
    • Help Desk Project Coordinator
      • Jun 2023 - Present
    • Staffing and Recruiting
    • 700 & Above Employee
    • Desktop Engineer
      • Jan 2023 - Jun 2023
    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Information Security Intern
      • Jun 2022 - Dec 2022
    • Restaurants
    • 700 & Above Employee
    • Hostess
      • Sep 2020 - Sep 2022

      ● Upheld efficient customer service by monitoring and estimating guest wait times for seating ● Followed specific restaurant and overall industry routines while helping regulate the seating in the dining room to help run the restaurant more efficiently and effectively ● Assisted guests with navigating and booking their individual and/ or large group reservations ● Upheld efficient customer service by monitoring and estimating guest wait times for seating ● Followed specific restaurant and overall industry routines while helping regulate the seating in the dining room to help run the restaurant more efficiently and effectively ● Assisted guests with navigating and booking their individual and/ or large group reservations

    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Assistant Office Manager
      • Sep 2017 - Sep 2019

      ● Documented journal entries into Reynolds Accounting System for the entire Accounts Receivable and Payable department ● Accepted deposits on cars, service and parts invoices, provided customer receipts while reconciling debits and credits at closing ● Executed business functions while handling customer calls and visits to the dealership showroom as needed ● Documented journal entries into Reynolds Accounting System for the entire Accounts Receivable and Payable department ● Accepted deposits on cars, service and parts invoices, provided customer receipts while reconciling debits and credits at closing ● Executed business functions while handling customer calls and visits to the dealership showroom as needed

Education

  • Year Up
    IT, Help Desk/ Cybersecurity
    2022 - 2023

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