Experience

SIRS Singapore Institute of Retail Studies (NYP)

• Singapore
• Professional Training and Coaching
• 1 - 100 Employee

• Administrative Executive, Business Development

  • Mar 2012 - Present

  As a Business Development Support, client engagement is part of my role, Understanding clients’ business issue and advise them on the appropriate programme and update them on the available training grants and subsidy. Generate and analyse data. Being an Admin Executive, I constantly review and streamline processes to be more efficient and productive.. Assist Director on her schedule. As a Business Development Support, client engagement is part of my role, Understanding clients’ business issue and advise them on the appropriate programme and update them on the available training grants and subsidy. Generate and analyse data. Being an Admin Executive, I constantly review and streamline processes to be more efficient and productive.. Assist Director on her schedule.



Citi

• Mexico
• IT Services and IT Consulting
• 100 - 200 Employee

• International Customer Support Representative

  • Jul 2011 - Feb 2012

  Assist relocating customers on account opening enquires and provide best customer service standard to ease the transition on the account opening. Check and ensure all documents are in place. Liaise with Internal and external customers to avoid any miscommunication and obtain the most updated information.

• Processor-Funds Transfer Processing – Asia Pacific Processing

  • Aug 2007 - Jun 2011

  Process outgoing fund transfer transaction and ensure that unauthorised payment were stopped and sent for investigation. Train new staff on the processes. Supported more than one country transaction. Develop and implement processes to maintain quality standards