Experience

Granicus UK

• United Kingdom
• Software Development
• 1 - 100 Employee

• Business Development Manager

  • Oct 2020 - Present

  I am currently working with Granicus partners in the North East, North Yorkshire and Lancashire. I work closely with our public sector clients to support achievement of strategic requirements for digital transformation, stakeholder communications, consultations and engagement. Granicus solutions create seamless and intuitive digital services exclusively for the public sector that provide the highest standards of customer services. Our market-leading platform is provided as a fully… Show more I am currently working with Granicus partners in the North East, North Yorkshire and Lancashire. I work closely with our public sector clients to support achievement of strategic requirements for digital transformation, stakeholder communications, consultations and engagement. Granicus solutions create seamless and intuitive digital services exclusively for the public sector that provide the highest standards of customer services. Our market-leading platform is provided as a fully scalable SaaS solution comprising of a range of modules which can be selected by clients, as required.

• Account Executive: North & Scotland

  • Oct 2019 - Oct 2020

  I am committed to working with Granicus partners and growing the govDelivery customer base in the North of England & Scotland. I work with my public sector clients to support achievement of strategic requirements for digital transformation such as income generation, channel shift, efficiency savings and customer behaviour change. I develop and deliver custom presentations on the govDelivery product to support organisational engagement improvements with the public. I am responsible for… Show more I am committed to working with Granicus partners and growing the govDelivery customer base in the North of England & Scotland. I work with my public sector clients to support achievement of strategic requirements for digital transformation such as income generation, channel shift, efficiency savings and customer behaviour change. I develop and deliver custom presentations on the govDelivery product to support organisational engagement improvements with the public. I am responsible for all aspects of govDelivery commerce in the territory including activity tracking, opportunity management and contract management.



FIRMSTEP LTD

• United Kingdom
• IT Services and IT Consulting

• Account Manager: North & Scotland

  • Feb 2018 - Oct 2019

  (Firmstep is now part of the Granicus family as govService) In this role I was responsible for working with clients and new business based in the North of England & Scotland and required to build and maintain relationships with customers as their first point of contact. I worked closely with customers to build knowledge and understanding of their requirements, so I could support them to achieve effective problem solving, efficiency gains and savings using the govService Platform… Show more (Firmstep is now part of the Granicus family as govService) In this role I was responsible for working with clients and new business based in the North of England & Scotland and required to build and maintain relationships with customers as their first point of contact. I worked closely with customers to build knowledge and understanding of their requirements, so I could support them to achieve effective problem solving, efficiency gains and savings using the govService Platform (previously Firmstep). My role also involved supporting the internal sales team to engage with their customers around best practice, benefits realisation, quick wins and maximum ROI. Further to this, I was responsible for the development of govService's new client base across the North of England & Scotland. My role included participating in all end-to-end business in the area through means of event attendance, presentation delivery, drafting proposals and/or responding to tenders in acknowledgement of provided requirements. As part of this work I assisted on marketing campaigns & communications and analytics of sales activities to identify trends, issues and business opportunities. Show less (Firmstep is now part of the Granicus family as govService) In this role I was responsible for working with clients and new business based in the North of England & Scotland and required to build and maintain relationships with customers as their first point of contact. I worked closely with customers to build knowledge and understanding of their requirements, so I could support them to achieve effective problem solving, efficiency gains and savings using the govService Platform… Show more (Firmstep is now part of the Granicus family as govService) In this role I was responsible for working with clients and new business based in the North of England & Scotland and required to build and maintain relationships with customers as their first point of contact. I worked closely with customers to build knowledge and understanding of their requirements, so I could support them to achieve effective problem solving, efficiency gains and savings using the govService Platform (previously Firmstep). My role also involved supporting the internal sales team to engage with their customers around best practice, benefits realisation, quick wins and maximum ROI. Further to this, I was responsible for the development of govService's new client base across the North of England & Scotland. My role included participating in all end-to-end business in the area through means of event attendance, presentation delivery, drafting proposals and/or responding to tenders in acknowledgement of provided requirements. As part of this work I assisted on marketing campaigns & communications and analytics of sales activities to identify trends, issues and business opportunities. Show less



The Motivation Project

• Netherlands
• Architecture and Planning

• Founder

  • Oct 2014 - Mar 2019

  The Motivation Project aims to improve emotional wellbeing in young people aged 11-18 (year groups 7-13), using dance/movement as an engagement tool throughout. Each workshop lasts approximately 1hr30min but this can be modified dependent on the participants. Topics we cover include body image, social media and stress relief. I am constantly developing my facilitation and coaching skills to ensure that I am fully prepared to meet the challenges ahead and truly create an impact. As a… Show more The Motivation Project aims to improve emotional wellbeing in young people aged 11-18 (year groups 7-13), using dance/movement as an engagement tool throughout. Each workshop lasts approximately 1hr30min but this can be modified dependent on the participants. Topics we cover include body image, social media and stress relief. I am constantly developing my facilitation and coaching skills to ensure that I am fully prepared to meet the challenges ahead and truly create an impact. As a sole-trader founder I am in charge of all aspects of the project including communication and marketing with my clients, social media accounts, self-assessment with HMRC and the budget/account. Show less The Motivation Project aims to improve emotional wellbeing in young people aged 11-18 (year groups 7-13), using dance/movement as an engagement tool throughout. Each workshop lasts approximately 1hr30min but this can be modified dependent on the participants. Topics we cover include body image, social media and stress relief. I am constantly developing my facilitation and coaching skills to ensure that I am fully prepared to meet the challenges ahead and truly create an impact. As a… Show more The Motivation Project aims to improve emotional wellbeing in young people aged 11-18 (year groups 7-13), using dance/movement as an engagement tool throughout. Each workshop lasts approximately 1hr30min but this can be modified dependent on the participants. Topics we cover include body image, social media and stress relief. I am constantly developing my facilitation and coaching skills to ensure that I am fully prepared to meet the challenges ahead and truly create an impact. As a sole-trader founder I am in charge of all aspects of the project including communication and marketing with my clients, social media accounts, self-assessment with HMRC and the budget/account. Show less



Firmstep

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Account Manager: South East

  • Sep 2016 - Feb 2018

  Working with clients predominantly based in the South East of England. I was responsible for supporting Firmstep's (now govService) South East customer base to achieve maximum savings and efficiencies using the Firmstep platform. I acted as first point of contact for our customers (mainly Councils and Housing Associations). In 2017, I became accountable for overseeing the launch, management and promotion of Firmstep's (govService) Customer Success Programme. I led on the design and… Show more Working with clients predominantly based in the South East of England. I was responsible for supporting Firmstep's (now govService) South East customer base to achieve maximum savings and efficiencies using the Firmstep platform. I acted as first point of contact for our customers (mainly Councils and Housing Associations). In 2017, I became accountable for overseeing the launch, management and promotion of Firmstep's (govService) Customer Success Programme. I led on the design and implementation of the original programme alongside our Customer Ambassador. The programme aims to support all clients to maximise the benefits of the data we provide, such as channel shift data and approximate savings calculated. The programme also facilitates networking across the customer base, provides the ability for customers to share best-practice use of the Platform and the means to leverage this to become an influencer; to celebrate their success both internally and across the Firmstep (govService) Customer Network. As part of this role, I acted as team leader to the London-based internal sales team, assisting in their progress and helping develop their understanding of our customer base and how best-value can be achieved using the Platform through the analysis of data.

• Graduate Sales Executive

  • Mar 2016 - Sep 2016

  In early 2016 I joined the Firmstep sales team. My original responsibilities included facilitating business growth in the South East of England through effective and creative prospecting. I also assisted on marketing campaigns, responding to industry trends and issues in order to influence key decision-makers in Local Government, Central Government and Housing Associations.



Lady Greys Productions

• United States
• Entertainment Providers

• Production Manager

  • Sep 2015 - Aug 2017

  Production Management. Responsibilities included: -Administration tasks e.g. Risk Assessments -Liaising with clients -Internal Communications -Managing performers on and off site -Production tasks e.g. music/costumes/choreography -Marketing; social media and mail outs -Overseeing social media accounts; Instagram/Twitter/Facebook Production Management. Responsibilities included: -Administration tasks e.g. Risk Assessments -Liaising with clients -Internal Communications -Managing performers on and off site -Production tasks e.g. music/costumes/choreography -Marketing; social media and mail outs -Overseeing social media accounts; Instagram/Twitter/Facebook



Professional Dancer

• United States
• 1 - 100 Employee

• Commercial Dancer/Model

  • Jun 2013 - Mar 2016

  As a dancer, I was fortunate enough to perform at some of the UK's largest stadiums, including Wembley, Twickenham and Millennium Stadium (Cardiff). I also worked with artists such as Polarsets, Sway and Kano. My modelling work included live fashion shows, photography stills and commercial campaigns; working with brands such as L'Oréal and Olay Skin Care. As a dancer, I was fortunate enough to perform at some of the UK's largest stadiums, including Wembley, Twickenham and Millennium Stadium (Cardiff). I also worked with artists such as Polarsets, Sway and Kano. My modelling work included live fashion shows, photography stills and commercial campaigns; working with brands such as L'Oréal and Olay Skin Care.



PwC UK

• United Kingdom
• Accounting
• 700 & Above Employee

• Service Desk/Floor Host

  • Oct 2014 - Nov 2015

  Duties included: -Floor management of 300+ staff members -Facilities coordination -Meeting room/Partner Office Bookings -Data regulation -Internet and Computer literacy (Microsoft Office, Lotus Notes) Duties included: -Floor management of 300+ staff members -Facilities coordination -Meeting room/Partner Office Bookings -Data regulation -Internet and Computer literacy (Microsoft Office, Lotus Notes)



Career Legal

• United Kingdom
• Staffing and Recruiting
• 1 - 100 Employee

• Front of House

  • Mar 2014 - Oct 2014

  -Worked in more than six different companies including Network Rail and PwC -Gained valuable administrative skills -Developed Internet skills and Office MS -Worked in more than six different companies including Network Rail and PwC -Gained valuable administrative skills -Developed Internet skills and Office MS



LA fitness UK

• United Kingdom
• Health, Wellness & Fitness
• 1 - 100 Employee

• Brand Ambassador

  • Jun 2013 - Mar 2014

  -Representation of Brand to the public -Lead Generation

• Zumba Instructor

  • Jan 2013 - Sep 2013