Office Manager

• Jan 2022 - Present

Medical Assistant

• Mar 2019 - Present

Managed Care Specialist

• Apr 2018 - Present

• Use of EPIC – Electronic medical system. • Serve as a point of contact for five clinical therapists; handle all patient referrals and insurance verification. • Liaison for international center – coordinating appointments- managing appointments • Liaison for all pre operative appointments before surgery. • Liaison for direct access program within the rehabilitation department. • Contact insurance companies to verify medical benefits and to obtain contract review. • Multitask in a clinical environment of 200 patients per day. • Responsible for handling high volume phone calls and scheduling appointments. • Acknowledge patients and answering any patient inquiries. • Assist new staff members with department policies and everyday workflow. • Assist in completing multiple work ques per day. Show less

Medical Assistant Supervisor

• May 2016 - Feb 2018

• Use of EMR – Modernizing Medicine • Manage an office staff of about 8-10 employees. • Organizing schedules, review employee timesheets. • Assist with physician with cosmetic procedures such as injectable, micro needling etc. • Prepare exam rooms with all necessary equipment required for physician care and insure sanitation. • Assist provider in outpatient surgical procedures. • Roomed patients, prepared charts, and detailed patient assessments and histories. • Medical scribing and complete charting using modernizing medicine EMA. • Respond to high volume patients calls including conducting phone triage to determine the necessity of patient care and communicate with physicians to update status. • Training new hires • Biologics – prior authorizations, injection training etc. • Ordering of cosmetics, all medical and office supplies. Show less

Medical Assistant

• Jun 2011 - Dec 2017

• Proficient in taking patient history, as well as performing venipuncture, injections and various procedures. • Prepare exam rooms with all necessary equipment required for physician care and insure sanitation. • Complete charting to record vital signs an input data into electronic medical records (EHR/EMR). • Respond to high volume patients calls including conducting phone triage to determine the necessity of patient care and communicate with physicians to update status. • Schedule appointments using in house computerized charting and follow up with patients regarding insurance and payment information. • Obtain medical records and transfer between doctors, attorneys and insurance companies. • Experience in Training New hires. • Check out patients and insure that visit summary is understood including writing prescriptions when necessary. Show less