Community Coordinator

• Nov 2022 - Present

General Manager- Homewood Suites Gainesville

• Nov 2021 - Nov 2022

Assistant General Manager- Hyatt House Chicago/West Loop-Fulton Market

• Apr 2019 - Nov 2021

• Worked on the pre-opening team of a 200-room hotel and assisted in hotel setup, hiring and processing all employees, building our Opera PMS system, establishing vendors, employee training, and more• Oversaw all departments, handled accounts payable, payroll, scheduling, ordering, inventory management, guest reviews, etc. • Handled ordering and inventory management for the H Bar • Assisted General Manager with hotel forecasting and end of month critiques

Front Office Supervisor- Residence Inn Chicago Downtown/Loop

• Oct 2018 - Apr 2019

• Supervises the 12 person front desk/bellmen team of a 381 room hotel; ensures all is to Quality Assurance standards and the highest level of service is being provided • Handles guest service issues, conducts routine QA check-in audits, reviews and inputs payroll, and more • Supervises the 12 person front desk/bellmen team of a 381 room hotel; ensures all is to Quality Assurance standards and the highest level of service is being provided • Handles guest service issues, conducts routine QA check-in audits, reviews and inputs payroll, and more

Planters Brand Specialist & NUTmobile Spokesperson

• Jun 2016 - Jun 2017

• One of nine college graduates selected from 1,500+ applicants to travel the country in the Planters NUTmobile and connect the multi-billion dollar brand with its consumers • Interacted with hundreds of consumers each day at various major events including the Macy's Thanksgiving Day Parade, North Carolina State Fair, and Berkshire Hathaway Annual Shareholders Meeting • Represented Planters brand through radio and television appearances, newspaper interviews, and social media (Twitter, Instagram, and Tumblr) • Led recruiting efforts for the next class of Peanutters at two universities • Winner of "March Media Madness" competition, a bracket-style competition between the three Planters NUTmobile teams and the six Oscar Mayer Wienermobile teams by acquiring 48 media hits during the month of March. • Winner of "Peanutter Challenge Week" competition between the three Peanutter teams by scheduling and attending 11 events and acquiring 64 media hits in the span of one week (see video below) Show less

Lobby Bar Server

• May 2014 - Dec 2014

• Worked seasonally (summer and winter breaks) while home from the University of Florida • Worked as a team with servers, kitchen staff, bartenders, and dining room attendants while multitasking between two different kitchens and bars • Provided the highest standard of customer service to guests of the hotel and lobby bar • Worked seasonally (summer and winter breaks) while home from the University of Florida • Worked as a team with servers, kitchen staff, bartenders, and dining room attendants while multitasking between two different kitchens and bars • Provided the highest standard of customer service to guests of the hotel and lobby bar

Marketing and Promotions Volunteer

• Jan 2014 - May 2014

• Assisted with various game-day responsibilities (pre-game activities, giveaways, sponsor events, and various hospitality events) • Distributed promotional materials (posters, schedule cards, flyers, etc.) at all University of Florida sporting events and throughout the community • Directed in-game promotions such as contests, giveaways, and numerous other activities at various sporting events • Assisted with various game-day responsibilities (pre-game activities, giveaways, sponsor events, and various hospitality events) • Distributed promotional materials (posters, schedule cards, flyers, etc.) at all University of Florida sporting events and throughout the community • Directed in-game promotions such as contests, giveaways, and numerous other activities at various sporting events

Pool Attendant and Camp Counselor

• Jun 2013 - Dec 2013

• Worked seasonally (summer and winter breaks) while home from the University of Florida • Oversaw the resort-style pool area, assisted guests, and ensured the safety of pool patrons • Conducted the summer/winter camps and assisted in the organization of community events • Worked seasonally (summer and winter breaks) while home from the University of Florida • Oversaw the resort-style pool area, assisted guests, and ensured the safety of pool patrons • Conducted the summer/winter camps and assisted in the organization of community events

Hostess

• Jun 2012 - Aug 2012

• Oversaw the seating of one of South Florida's largest sports bars and dealt with to-go orders • Delivered excellent customer service to all restaurant patrons • Oversaw the seating of one of South Florida's largest sports bars and dealt with to-go orders • Delivered excellent customer service to all restaurant patrons