Lexie Burton-Brown
Software Engineering Manager at Calloquy, PBC- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Dusty Fowler
Lexie makes it her business to help those on her team and in her organization. There are numerous things she can do within the technical space (quality engineering, process improvements, architecture reviews, etc.), but I think this is her biggest strength and the reason she excels. She has an innate desire to help others, and in a way where she is teaching them how instead of doing it for them. Because of this people are more open with her and more things get done and everybody grows.
Mark Baker
While Lexie and I had less than a year working together, the time we had was enough for me to realize how awesome she is! I never heard a single negative word about Lexie, but did get tons of positive feedback. She’s a strong advocate for her teams and rightfully so, as her mentoring and management skills keep her teams performing at their best. I wish we had more time together, but will always be an advocate for her and happily be a reference for formal recommendation.
Dusty Fowler
Lexie makes it her business to help those on her team and in her organization. There are numerous things she can do within the technical space (quality engineering, process improvements, architecture reviews, etc.), but I think this is her biggest strength and the reason she excels. She has an innate desire to help others, and in a way where she is teaching them how instead of doing it for them. Because of this people are more open with her and more things get done and everybody grows.
Mark Baker
While Lexie and I had less than a year working together, the time we had was enough for me to realize how awesome she is! I never heard a single negative word about Lexie, but did get tons of positive feedback. She’s a strong advocate for her teams and rightfully so, as her mentoring and management skills keep her teams performing at their best. I wish we had more time together, but will always be an advocate for her and happily be a reference for formal recommendation.
Dusty Fowler
Lexie makes it her business to help those on her team and in her organization. There are numerous things she can do within the technical space (quality engineering, process improvements, architecture reviews, etc.), but I think this is her biggest strength and the reason she excels. She has an innate desire to help others, and in a way where she is teaching them how instead of doing it for them. Because of this people are more open with her and more things get done and everybody grows.
Mark Baker
While Lexie and I had less than a year working together, the time we had was enough for me to realize how awesome she is! I never heard a single negative word about Lexie, but did get tons of positive feedback. She’s a strong advocate for her teams and rightfully so, as her mentoring and management skills keep her teams performing at their best. I wish we had more time together, but will always be an advocate for her and happily be a reference for formal recommendation.
Dusty Fowler
Lexie makes it her business to help those on her team and in her organization. There are numerous things she can do within the technical space (quality engineering, process improvements, architecture reviews, etc.), but I think this is her biggest strength and the reason she excels. She has an innate desire to help others, and in a way where she is teaching them how instead of doing it for them. Because of this people are more open with her and more things get done and everybody grows.
Mark Baker
While Lexie and I had less than a year working together, the time we had was enough for me to realize how awesome she is! I never heard a single negative word about Lexie, but did get tons of positive feedback. She’s a strong advocate for her teams and rightfully so, as her mentoring and management skills keep her teams performing at their best. I wish we had more time together, but will always be an advocate for her and happily be a reference for formal recommendation.
Experience
-
Calloquy, PBC
-
United States
-
Legal Services
-
1 - 100 Employee
-
Software Engineering Manager
-
Mar 2023 - Present
-
-
-
Greenlight
-
Entertainment
-
1 - 100 Employee
-
Senior Engineering Manager, Quality
-
Nov 2021 - Jan 2023
-
-
-
BetterCloud
-
United States
-
IT Services and IT Consulting
-
200 - 300 Employee
-
Senior Engineering Manager, Quality
-
Jun 2021 - Nov 2021
- Establishing and growing Quality Engineering team focused on user and exploratory testing - Refining job descriptions to aid in elevated hiring and to help establish role clarity for existing team members - Defining QA philosophy and best practices in a continuous release environment - Focus strategically on the evolution of BetterCloud’s testing processes - Developing hiring and training practices for manual testing and management practices across department - Redefining Quality Engineering interview process - Designing and implementing Quality Engineering specific leveling competencies - Streamlining delivery process, focusing on design and use pre-production environments Additional responsibilities included: -Member of BetterCloud's Professional and Business Development Committee Show less
-
-
-
Mailchimp
-
United States
-
Internet Publishing
-
1 - 100 Employee
-
Engineering Manager, Quality
-
Aug 2019 - Jun 2021
- Lead team of testers, working cross-functionally, with a focus on user and exploratory testing- Focused on long-term career development and advancement for direct reports- Collaborate with team leads cross-functionally to advocate for QA's early and continuous involvement in development cycles
-
-
Technical Advisor Manager
-
Nov 2016 - Aug 2019
- Foster the growth and development of team members through coaching, constructive feedback, and the assignment of various projects that challenge and play to the strengths of the individual team member.- Plan and execute multiple rounds of hiring for both the remote and home-base Technical Advisor team- Establish process, scope of work & expectations for Technical Advisors supporting Customer Success Managers- Update core competencies along with interview questions and job description for the Technical Advisor position fostering more inclusivity Show less
-
-
Technical Advisor
-
Nov 2015 - Nov 2016
- Built out and executed chat training plan for FCR while strengthening their troubleshooting skills- Initiated revamp of Atlassian Wiki resources for Tech Support agents- Educated and empowered Atlanta and FCR support agents by providing technical help and troubleshooting guidance regarding the Mailchimp application- Tackled more advanced-level questions from users focusing on the API, Salesforce and other integrations
-
-
Junior Technical Advisor
-
Apr 2015 - Nov 2015
-
-
Customer Support Agent
-
Jun 2014 - Apr 2015
-
-
-
Georgia State University
-
United States
-
Higher Education
-
700 & Above Employee
-
HIV Program Coordinator
-
May 2012 - Jan 2014
•Train staff on HIV information as well as testing and post-testing counseling protocol•Coordinate confidential HIV testing service within department; including: schedule, supplies, forms, tracking and evaluation•Coordinate large scale HIV screening events in partnership with WestCare Georgia for student population
-
-
Program Coordinator / Volunteer Coordinator
-
Aug 2011 - May 2012
•Process and assign health-related programs from requesting student organizations or faculty to staff members •Manage volunteer team; including: inform volunteers of upcoming events, conduct volunteer sign up for events and provide proof of volunteer service
-
-
Peer Health Educator
-
Aug 2010 - Aug 2011
Provide health related information via programming and events to student population
-
-
Camp Counselor
-
Jun 2010 - Jul 2010
•Coached students in selecting suitable college choices•Familiarized students with financial aid paperwork•Assisted students with adjustment to college life; socially and academically
-
-
Education
-
2008 - 2012
Georgia State University
Bachelor of Arts (B.A.), Sociology
Community
