Experience

SOAR Management Consulting Group

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Co President

  • Jun 2020 - Present

  SOAR Management Consulting Group provides pro bono management consulting services to small and midsize Greater Boston nonprofits and public agencies facing planning and operational challenges associated with organizational growth and change. Since 2006, SOAR has helped clients meet strategic objectives, strengthen their governance and leadership, and adapt to changing cultural and economic trends. SOAR Management Consulting Group provides pro bono management consulting services to small and midsize Greater Boston nonprofits and public agencies facing planning and operational challenges associated with organizational growth and change. Since 2006, SOAR has helped clients meet strategic objectives, strengthen their governance and leadership, and adapt to changing cultural and economic trends.



Self-Employed

• Writing and Editing
• 700 & Above Employee

• Consultant

  • 2016 - Jun 2020

  Recent engagements include work with Technical Assistance Collaborative (TAC) in partnership with Corporation for Supportive Housing (CSH) and Abt Assoc. to produce a federal guide book series for communities designing housing and services to prevent and end youth homelessness; and work with the City of Boston’s Supportive Housing Division coordinating and writing an application for community selection under HUD’s Youth Homelessness Demonstration Program. Recent engagements include work with Technical Assistance Collaborative (TAC) in partnership with Corporation for Supportive Housing (CSH) and Abt Assoc. to produce a federal guide book series for communities designing housing and services to prevent and end youth homelessness; and work with the City of Boston’s Supportive Housing Division coordinating and writing an application for community selection under HUD’s Youth Homelessness Demonstration Program.



Housing Partnership Network

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Project Director, Strength Matters Initiative

  • 2013 - Feb 2015

  Led HPN’s involvement in high profile national initiative to create a shared financial data platform among nonprofit affordable housing owners. Drove the adoption, vision and evolution of the financial data warehouse. Oversaw technology partners; facilitated development of product road map and release schedule across stakeholders; grew participation and launched web based interface improving ease of use and adoption; directed intensive business planning process among stakeholders to determine long term financial viability and member value of the initiative. Show less

• Vice President, Housing Partnership Exchange

  • 2007 - 2013

  Responsible for HPN’s mission-critical efforts to design and foster peer exchange among the executive leadership of its members. Guided content development and overall meeting design across organization for highly successful, multi-disciplinary, and energizing bi-annual member meetings. Responsible for all operational and financial details of successful meetings, including site selection, promotion, attendance and satisfaction. Promoted and facilitated on-going peer exchange through cultivation of communities of practice using web conferencing and online platform. Directed membership growth and retention activities to meet strategic goal of sustaining an engaged and high performing membership. Show less

• Director of Homeownership Initiatives

  • 1999 - 2007

  Responsible for design and implementation of initiatives to increase the impact of HPN’s members to promote sustainable homeownership. Successfully advocated federal policy changes; represented HPN among national private and public sector stakeholders; piloted innovations in housing counseling delivery among members and national mortgage lenders; and facilitated peer learning among member program directors. Oversaw $1.5-2 million federally-funded homeownership counseling grant annually, delivering training and technical assistance to 30 participating members, receiving highest federal grant award among national housing counseling intermediaries, and standardizing and automating program reporting. Show less



Technical Assistance Collaborative, Inc.

• United States
• Public Policy Offices
• 1 - 100 Employee

• Senior Program Associate

  • 1993 - 1999

  Designed and delivered technical assistance and training to human service and affordable housing nonprofits, and county and state government agencies, on state-of-the art strategies to develop and operate supportive housing for people with special needs. Managing editor of “Opening Doors,” a quarterly affordable housing policy and practice newsletter disseminated to over 6,000 professionals and organizations representing people with disabilities nationally. Designed and delivered technical assistance and training to human service and affordable housing nonprofits, and county and state government agencies, on state-of-the art strategies to develop and operate supportive housing for people with special needs. Managing editor of “Opening Doors,” a quarterly affordable housing policy and practice newsletter disseminated to over 6,000 professionals and organizations representing people with disabilities nationally.



Greater Lynn Senior Services, Inc.

• United States
• Non-profit Organizations
• 100 - 200 Employee

• Director of Client Services

  • Jan 1992 - Oct 1993

  Reporting to Executive Director, managed Home Care Department and congregate living programs providing case management, in-home services, and long-term-care screening for over 1,000 low-income frail elders throughout greater Lynn; managed staff of 33 and administered state funded service budget of $3.5 million. Reporting to Executive Director, managed Home Care Department and congregate living programs providing case management, in-home services, and long-term-care screening for over 1,000 low-income frail elders throughout greater Lynn; managed staff of 33 and administered state funded service budget of $3.5 million.



Metro Housing|Boston

• United States
• Individual and Family Services
• 100 - 200 Employee

• Director of Administration; Director of Resident Services

  • Dec 1989 - Jan 1992

  Part of leadership team responsible for transition of administrative functions of state-operated rental assistance program to newly incorporated regional nonprofit. Set up new department; hired for and managed MIS, Human Resource, and Accounting staff; directed conversion of program data base; assumed responsibility for $24 million in annual subsidy payments; established and oversaw financial systems and controls including $2 million annual operating budget; managed company’s relations with state. Spearheaded implementation of family self sufficiency program for families receiving federal rental assistance, and designed program to enhance regional housing choice and mobility. Show less



Metro Housing Assistance Program, Massachusetts Executive Office of Communities and Development

• Program Representative

  • Dec 1986 - Nov 1989

  Responsible for caseload of homeless families applying for federal rental assistance through state agency, MetHAP. Screened families for program eligibility; conducted trainings for applicants, housing advocates, and shelter providers; negotiated leases and mediated landlord/tenant disputes. Operated client database and subsidy disbursement software system as back up to Program Director. Responsible for caseload of homeless families applying for federal rental assistance through state agency, MetHAP. Screened families for program eligibility; conducted trainings for applicants, housing advocates, and shelter providers; negotiated leases and mediated landlord/tenant disputes. Operated client database and subsidy disbursement software system as back up to Program Director.