Experience

Nordic Oil

• Germany
• Wellness and Fitness Services
• 1 - 100 Employee

• Country Manager / CX Manager

  • Apr 2020 - Present

  Responsible for the daily operations and development of the UK Market and International CX Management - Tracking KPIs, establishing quarterly OKRs, stock management , overcoming logistics barriers post-brexit - B2B , affiliate, marketing crossover projects Responsible for the daily operations and development of the UK Market and International CX Management - Tracking KPIs, establishing quarterly OKRs, stock management , overcoming logistics barriers post-brexit - B2B , affiliate, marketing crossover projects



Rilano Group GmbH

• Germany
• Hospitality
• 1 - 100 Employee

• Assistant Front Office Manager

  • Sep 2019 - Apr 2020

  - Integral role in booking management and cancellations, overbookings, layovers, room assignments - Overseeing the smooth operation of large international travel groups and corporate clients such as Osram, Amazon. - Integral role in booking management and cancellations, overbookings, layovers, room assignments - Overseeing the smooth operation of large international travel groups and corporate clients such as Osram, Amazon.



Moxy Hotels

• Netherlands
• Hospitality
• 500 - 600 Employee

• Front Office Agent

  • Sep 2016 - Aug 2019

  Multi-faceted role, launching a new hotel location under Marriot's Moxy brand. Multi-faceted role, launching a new hotel location under Marriot's Moxy brand.