Experience

Sapien Interactive

• United Kingdom
• Software Development
• 1 - 100 Employee

• Digital Marketing Manager

  • Sep 2021 - Present

  At Sapien Interactive, I have been working on the launch of the Bootbag app, with QA testing, helping with user issues, and promoting the app. We have built a strong user base using email campaigns, social media posts, and working with fan accounts. I have also been part of the agency side, developing, and building email campaigns and HTML templates for clients, this has also included website development QA. We have also been developing partnership work with Mapp to help assist their clients too.



ACTITO

• Belgium
• IT Services and IT Consulting
• 100 - 200 Employee

• Production Specialist

  • Jul 2019 - Sep 2021

  After Actito purchased Smartfocus, I worked on the migration of clients to the Actito platform. This included delivery of training sessions and troubleshooting on how to use the platform for up to ten users at a time. Converting client email HTML templates and complex scenarios into Actito, optimising whilst doing so. My work also involved projects for building responsive and conditionally based automatic campaigns. I worked directly with clients including The Entertainer, MyRewards (part of RBS and Natwest) and Hubo. The team I worked with was a globally based team and we had regular meetings to discuss and approve workload together.



SmartFocus

• Software Development

• Production Specialist

  • Oct 2013 - Jul 2019

  When Emailvision rebranded to Smartfocus, my daily tasks included - reviewing and agreeing client specifications, using HTML and CSS to build email campaigns, webforms, templates and I also analysing campaign results to look for areas of improvement for future sends. I also answered client and/or team queries and requests regarding the system, client databases or for other projects. In this role I worked with a number of clients including Sainsbury's, EE, Belgacom, Peak Performance and TM Lewin. When Emailvision rebranded to Smartfocus, my daily tasks included - reviewing and agreeing client specifications, using HTML and CSS to build email campaigns, webforms, templates and I also analysing campaign results to look for areas of improvement for future sends. I also answered client and/or team queries and requests regarding the system, client databases or for other projects. In this role I worked with a number of clients including Sainsbury's, EE, Belgacom, Peak Performance and TM Lewin.



Emailvision UK Ltd.

• United Kingdom
• IT Services and IT Consulting

• Client Services Consultant

  • Dec 2010 - Oct 2013

  Working as a team with an account manager I was able to manage a client base of 30, providing a number of services. I spoke directly with clients to assist on email campaigns, technical queries, SQL, webforms, microsites and including use of SmartFocus products. Working as a team with an account manager I was able to manage a client base of 30, providing a number of services. I spoke directly with clients to assist on email campaigns, technical queries, SQL, webforms, microsites and including use of SmartFocus products.