Lewis Spendlove MIH
General Manager at Harbour Hotels Group- Claim this Profile
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Bio
James Thomas (he/him/his)
I had the pleasure of working with Lewis at his time at Harbour Hotels as general manager for the Christchurch harbour Hotel. As Interior Design manager and customer experience lead I had multiple interactions with Lewis at the Hotel including meetings, walkthroughs and workshops which were delivered to his team. I found Lewis to be a great leader, focussed, professional and thorough, making steps to enhance the customer experience and identify areas to strengthen and make positive change for his guests. Lewis has a great understanding of the relationship between interior style and the customer experience and was a huge advocate of the training workshops and walkthroughs at the Hotel he managed. Lewis is great at putting the customer at the forefront and whilst doing that ensured that the product and the team delivering this were his main focus. I look forward to crossing path's with lewis in the future and wish him further great success.
Sophie Doling
Lewis was a great manager to work for. Always willing to get stuck in and help out. A great mentor who helped with my own progression. You always knew when Lewis was at work as the whole atmosphere changed, he managed to positively motivate all the staff and give us all a good push when needed.
James Thomas (he/him/his)
I had the pleasure of working with Lewis at his time at Harbour Hotels as general manager for the Christchurch harbour Hotel. As Interior Design manager and customer experience lead I had multiple interactions with Lewis at the Hotel including meetings, walkthroughs and workshops which were delivered to his team. I found Lewis to be a great leader, focussed, professional and thorough, making steps to enhance the customer experience and identify areas to strengthen and make positive change for his guests. Lewis has a great understanding of the relationship between interior style and the customer experience and was a huge advocate of the training workshops and walkthroughs at the Hotel he managed. Lewis is great at putting the customer at the forefront and whilst doing that ensured that the product and the team delivering this were his main focus. I look forward to crossing path's with lewis in the future and wish him further great success.
Sophie Doling
Lewis was a great manager to work for. Always willing to get stuck in and help out. A great mentor who helped with my own progression. You always knew when Lewis was at work as the whole atmosphere changed, he managed to positively motivate all the staff and give us all a good push when needed.
James Thomas (he/him/his)
I had the pleasure of working with Lewis at his time at Harbour Hotels as general manager for the Christchurch harbour Hotel. As Interior Design manager and customer experience lead I had multiple interactions with Lewis at the Hotel including meetings, walkthroughs and workshops which were delivered to his team. I found Lewis to be a great leader, focussed, professional and thorough, making steps to enhance the customer experience and identify areas to strengthen and make positive change for his guests. Lewis has a great understanding of the relationship between interior style and the customer experience and was a huge advocate of the training workshops and walkthroughs at the Hotel he managed. Lewis is great at putting the customer at the forefront and whilst doing that ensured that the product and the team delivering this were his main focus. I look forward to crossing path's with lewis in the future and wish him further great success.
Sophie Doling
Lewis was a great manager to work for. Always willing to get stuck in and help out. A great mentor who helped with my own progression. You always knew when Lewis was at work as the whole atmosphere changed, he managed to positively motivate all the staff and give us all a good push when needed.
James Thomas (he/him/his)
I had the pleasure of working with Lewis at his time at Harbour Hotels as general manager for the Christchurch harbour Hotel. As Interior Design manager and customer experience lead I had multiple interactions with Lewis at the Hotel including meetings, walkthroughs and workshops which were delivered to his team. I found Lewis to be a great leader, focussed, professional and thorough, making steps to enhance the customer experience and identify areas to strengthen and make positive change for his guests. Lewis has a great understanding of the relationship between interior style and the customer experience and was a huge advocate of the training workshops and walkthroughs at the Hotel he managed. Lewis is great at putting the customer at the forefront and whilst doing that ensured that the product and the team delivering this were his main focus. I look forward to crossing path's with lewis in the future and wish him further great success.
Sophie Doling
Lewis was a great manager to work for. Always willing to get stuck in and help out. A great mentor who helped with my own progression. You always knew when Lewis was at work as the whole atmosphere changed, he managed to positively motivate all the staff and give us all a good push when needed.
Experience
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Harbour Hotels Group
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United Kingdom
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Hospitality
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200 - 300 Employee
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General Manager
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Nov 2022 - Present
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Bournemouth Distillers Limited - Creator of BH1 GIN
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Bournemouth, United Kingdom
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Managing Director
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Nov 2018 - Present
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The Nici, Bournemouth
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United Kingdom
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Hospitality
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1 - 100 Employee
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General Manager
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Mar 2021 - Nov 2022
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Christchurch Harbour Hotel
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Events Services
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1 - 100 Employee
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General Manager
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Oct 2019 - Mar 2021
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NEO Restaurant Bournemouth
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Hospitality
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1 - 100 Employee
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General Manager
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Dec 2017 - Jan 2019
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Stanwell House Hotel
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Hospitality
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1 - 100 Employee
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Hotel Manager
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Mar 2016 - Dec 2017
Stanwell House is a cosmopolitan and stylish 3 silver star, 29 bedroom boutique hotel situated in the heart of Lymington, ideally positioned minutes from the quay. Located on the edge of the New Forest in Hampshire, Stanwell House is the perfect choice for a relaxing escape to the country Stanwell House is a cosmopolitan and stylish 3 silver star, 29 bedroom boutique hotel situated in the heart of Lymington, ideally positioned minutes from the quay. Located on the edge of the New Forest in Hampshire, Stanwell House is the perfect choice for a relaxing escape to the country
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Pre-opening General Manager
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Jan 2016 - Feb 2016
Myself and owner Phil while retaining many of Red Lion's original features took the Inn through a full refurbishment. The Red Lion has been sympathetically updated and decorated using vintage, country antique and quirky finds. We have three comfortable, individually furnished bedrooms, all en-suite, two dining rooms, serving Phil’s locally sourced, seasonally-changing menu of modern British dishes with French influences. There’s also a cosy, oak-beamed bar with additional dining space, a working Inglenook fireplace and flagstone floors, offering craft beers, numerous lagers and ciders and old and new world wines. Outside, an orchard garden perfect for summer dining and drink with views over neighbouring fields. Show less
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The Crown Inn
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United Kingdom
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Hospitality
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1 - 100 Employee
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General Manager
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Jun 2015 - Dec 2015
The 5 star Crown Inn has eight luxury bedrooms. One Suite, three four poster bedrooms, featuring ancient beams and original sloping floors, three superior doubles and one single. All rooms have new en suite facilities and beautifully comfy beds and soft fluffy towels in the bathrooms. A hospitality tray, REN toiletries, a hairdryer, flat screen TV, DVD player and clock radio can be found in all rooms. The 5 star Crown Inn has eight luxury bedrooms. One Suite, three four poster bedrooms, featuring ancient beams and original sloping floors, three superior doubles and one single. All rooms have new en suite facilities and beautifully comfy beds and soft fluffy towels in the bathrooms. A hospitality tray, REN toiletries, a hairdryer, flat screen TV, DVD player and clock radio can be found in all rooms.
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The Swan at Streatley
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United Kingdom
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Hospitality
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1 - 100 Employee
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Operations Manager
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Apr 2014 - Jun 2015
On the banks of the Thames, in a picturesque Berkshire village, just 20 minutes from the M4 in Reading, The Swan at Streatley is an intimate 39 bedroom country hotel offering informal luxury and a warm welcome. While working at the Swan I was solely responsible for up to £60k per week turnover in the restaurant and guided the hotel through 2 phases of its refurbishment. On the banks of the Thames, in a picturesque Berkshire village, just 20 minutes from the M4 in Reading, The Swan at Streatley is an intimate 39 bedroom country hotel offering informal luxury and a warm welcome. While working at the Swan I was solely responsible for up to £60k per week turnover in the restaurant and guided the hotel through 2 phases of its refurbishment.
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Bespoke Hotels
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United Kingdom
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Hospitality
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100 - 200 Employee
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Food and Beverage Manager
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Feb 2013 - Apr 2014
The 43 rooms have contemporary furnishings mixed with period features and all have suite bathrooms. In-room amenities include flat-screen TVs, seating areas, plus tea and coffeevmaking facilities. Upgraded rooms include free confectionery, while family rooms have double sofa beds.
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Duty Manager
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Dec 2012 - Feb 2013
This award-winning luxury hotel and spa in the heart of Chipping Campden, Gloucestershire, which has recently benefitted from a substantial refurbishment, will appeal to discerning travellers visiting the Cotswolds, looking for tranquility, sublime comfort, exceptional food and a stunning spa.
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Assistant General Manager
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Aug 2012 - Dec 2012
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Food and Beverage Manager
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Nov 2011 - Aug 2012
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Education
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2000 - 2005
Yateley School
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yateley school
Community
