Experience

English in Action UK

• United Kingdom
• Professional Training and Coaching
• 1 - 100 Employee

• Director Of Studies/Promotions Officer

  • Jan 2014 - Present

  Director of Studies - - Delivering weekly language courses to up to 45 students per day and in overall charge of a team of teachers. - Role requires working in countries across Central and Eastern Europe. - Primary, secondary and adult learners. - Managing teams of up to 8 teachers. - Liaising with local agents in Europe - excellent PR skills required to ensure repeat business. - Solo teaching - capable of independently delivering courses to a high standard. - Collaborative teaching - pair teaching and 3-way teaching. - Inducting new teachers on carrying out duties effectively and to company policy. - Creating lessons for use in the classroom. - Being proficient with relevant technologies – OHP, Smart-boards, PowerPoint. Promotions Officer - - Visiting schools across Germany and Austria to promote and sell our courses. - Demonstrating activities to students to persuade them to take part in a full course. To over 150 students a morning. - Cold-calling schools to inform Heads of English about our products and services. -Undertaking pre-arranged meetings with school co-ordinators to convince them of the benefits of signing the school up to a course. -Solo position following an itinerary from UK head office. -Excellent time management skills and ability to work well alone required. - Being capable of representing my company and nation abroad is very important and I act as a cultural ambassador. Show less



Sheffield City Council

• United Kingdom
• Government Administration
• 700 & Above Employee

• Presiding Officer

  • May 2011 - Present

  *ongoing position. -Appointed each election in Sheffield to run a polling station and manage a team of three.-Responsible for ensuring strict electoral processes are adhered to. For example, getting ballot box ready for voters by 7.00am.-Storing highly sensitive documents and delivering them safely to the count under severe time pressure.-Following strict administrative procedures to ensure polling station meets legal obligations.-Having a customer-focussed approach and making sure each voter is processed efficiently.-Maintaining high-standards of working under pressure for long periods of time: 16 hour shift. Show less

• Marketing and Communities Co-ordinator

  • Jul 2007 - Apr 2012

  Encouraging integration of all communities into city life through educational projects.- Organisation – Responsible for delivering high-profile rolling projects to pre-agreed deadlines and outcomes.- Working independently and on initiative to achieve key project milestones.- Communication – Interaction with people from across the spectrum – children, the elderly, senior management, councillors, international students, local non-native speaking residents – face-to-face, over the phone and to groups large and small at events.- Planning – Developing new projects to meet remit of increasing council-community partnership working.- Building relationships with stakeholders to meet project participation targets e.g. minority community leaders. Show less



Sheffield Hallam University

• United Kingdom
• Higher Education
• 700 & Above Employee

• Student Support Officer

  • Mar 2013 - Sep 2013

  Team Leader for university work placements team. - First point of contact for students, academics and placement providers. - Providing pastoral service – help with CVs, interviews and advice on living away from home in a professional environment. - Administration of 300 active student placements. - Ensuring key stakeholders receive high quality ‘Student Experience’. - Overseeing team operation and management duties therein. Team Leader for university work placements team. - First point of contact for students, academics and placement providers. - Providing pastoral service – help with CVs, interviews and advice on living away from home in a professional environment. - Administration of 300 active student placements. - Ensuring key stakeholders receive high quality ‘Student Experience’. - Overseeing team operation and management duties therein.



Veolia

• France
• Environmental Services
• 700 & Above Employee

• Communications Assistant

  • May 2012 - Dec 2012

  Communicating waste management issues to minority groups where English is not a first language. -Communication - Delivering community events and workshops to local non-native English speakers on how to adhere correctly to Sheffield’s refuse disposal regulations. - Planning - Strategies on increasing hard-to-reach groups’ collaboration e.g. undertaking needs analysis. - Developing communication materials in plain English. - Monitoring – Regular statistical analysis of recycling in minority communities. Show less