Experience

TOPS Software

• United States
• Software Development
• 1 - 100 Employee

• Business Development Representative

  • Sep 2022 - Present



MassMutual Carolinas

• United States
• Financial Services
• 1 - 100 Employee

• Financial Services Professional

  • Sep 2020 - Present



Waterproof Cybersecurity

• Greater Atlanta Area

• Senior Sales Account Executive

  • Jul 2015 - Sep 2020

  Exceeded established new business revenue targets for software sales Finished 2016 at 122% of quota Developed and actively pursue list of targeted Key Accounts and create individual plans of action to penetrate these accounts Accurately forecast sales opportunities via pipeline report Effectively and accurately manage personal revenue pipeline to maximize all new business opportunities Monitor and report sales activity within the system Worked with Account Management team and Client Services to ensure complete customer satisfaction with Show less



Wells Fargo

• United States
• Financial Services
• 700 & Above Employee

• Loan Servicing Specialist

  • 2012 - 2015

  As a Loan Servicing Specialist I negotiate and structure payment work out programs and assist customers in the liquidation of property to minimize losses and maximize cash recovery for the Company and investors1. Worked with borrowers, real estate agents, attorneys, agencies, and realtors to determine workout options. Including: loan modifications, pre-foreclosure sales, deeds in lieu, repayment plans, and forbearance agreements. 2. Independently interprets and applies mortgage collection and servicing guidelines to the collection of delinquent mortgage loans. 3. Reviewed home owners’ income and expenses, and analyze the workout options available to the home owner, based on investor guidelines. 4. Implemented rules, regulations, laws and methods of collection 5. Adheres to all corporate policies as well as internal and external and compliance guidelines. Show less

• Personal Banker

  • 2010 - 2012

  Provided excellent customer service by providing immediate acknowledgement, identifying and offering products and services, and responding to inquiries in a timely mannerDeveloped relationships by consulting with customersDelivered and packages detailed clerical support for deposit and consumer loan accounts business accounts, collections and wires, safe deposit contracts, pay and receive transactions



Flow Honda of Winston Salem

• Sales Associate

  • 2009 - 2010

  Sales Associate of the Month Multiple Times Developed buyers by keeping good rapport with previous and new customers; also by suggesting trade-ins; respond to inquiries; recommend sales campaigns and promotions Qualified buyers by understanding their interests and requirements; matching requirements and interests to various models, etc. Closed sales by overcoming objection(s); complete sales or purchase contracts; explain provisions; offer services, warranties and financing; collect payment and deliver automobile Show less