Experience

The Bank of Elk River

• United States
• Banking
• 1 - 100 Employee

• Director Of Operations

  • Apr 2021 - Present



Great Western Bank

• Financial Services
• 700 & Above Employee

• Operations Manager II, IT

  • Apr 2018 - Apr 2021

  Development of bank wide process automation and support of the system which drives this automation. Improve bank processing efficiencies while providing a stable environment and consistent experience for both bank employees and customers. Work with multiple internal teams to develop quality automation processes.

• Operations Manager II, Deposit Operations

  • Aug 2015 - Apr 2018

  Responsible for multiple Operations areas, with duties including management and oversight of daily functions, development of process automation, and acquisition project work. Work directly with Senior Management, Compliance, Legal, and IT teams to resolve organizational hurdles and improve performance outcomes. Work with multiple vendors and internal teams to facilitate successful conversion and acquisition activities. Review and onboard new vendors and systems to meet organizational needs.



TCF Bank

• Banking
• 700 & Above Employee

• AVP Deposit Operations

  • Feb 2012 - Aug 2015

  Lead, develop, and empower 60+ team members including Managers and processing staff to complete assigned duties while meeting all legal, regulatory, and customer service requirements. Review processes and procedures, making improvements or adjustments as needed. Champion company mission, vision, and values statements while actively promoting positive corporate culture and employee engagement. Lead, develop, and empower 60+ team members including Managers and processing staff to complete assigned duties while meeting all legal, regulatory, and customer service requirements. Review processes and procedures, making improvements or adjustments as needed. Champion company mission, vision, and values statements while actively promoting positive corporate culture and employee engagement.



Wells Fargo

• United States
• Financial Services
• 700 & Above Employee

• Service Manager II

  • Sep 2008 - Apr 2012

  Lead, develop, and inspire Teller staff to achieve organizational goals in a high-pressure sales environment, monitor and enforce compliance related activities for internal audit and legal compliance. Lead, develop, and inspire Teller staff to achieve organizational goals in a high-pressure sales environment, monitor and enforce compliance related activities for internal audit and legal compliance.