Reality Capture Specialist

• Dec 2021 - Present

Business Development Manager

• Mar 2019 - Aug 2022

Responsibilities: - Build and maintain strong, long-lasting client relationships - Negotiate contracts and close agreements to maximize profits - Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors - Ensure the timely and successful delivery of our solutions according to customer needs and objectives - Salesforce CRM System Administrator - Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders - Develop new business with existing clients and/or identify areas of improvement to meet sales quotas - Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts) - Hands-on in all Floorplan related activities and in-depth understanding of the technical aspects - Prepare reports on account status - Collaborate with the team to identify and grow opportunities within the industry Show less

Sales Coordinator

• Mar 2017 - Dec 2018

Being the key point of contact between the company and its clients main responsibilities: - answering queries - offering advice and introducing new products. - presenting products - establishing new business - maintaining accurate records - reviewing sales performance Being the key point of contact between the company and its clients main responsibilities: - answering queries - offering advice and introducing new products. - presenting products - establishing new business - maintaining accurate records - reviewing sales performance

Sales Account Manager

• May 2012 - Jan 2014

• Training, managing and motivating a team of up to 60 staff • Researching and implementing sales strategies and incentives to ensure team targets were achieved • Account management of a diverse range of business, ensuring repeat business and continuous referrals • Analysis of market trends and competitors • Networking at events to ensure organisational representation • Forecasting sales and workflow • Providing a positive customer experience at all times • General administration Show less

Sales Manager

• Sep 2009 - May 2012

• Managing and motivating a team over six regions • Working with key account customers, ensuring client retention and excellent customer service • Ensuring team targets were consistently achieved, implementing corrective action where appropriate • Holding regular team meetings to discuss progress and highlight areas of concern • Research and creation of annual budgets and expenditure • Resolution of queries and complaints • General administration • Managing and motivating a team over six regions • Working with key account customers, ensuring client retention and excellent customer service • Ensuring team targets were consistently achieved, implementing corrective action where appropriate • Holding regular team meetings to discuss progress and highlight areas of concern • Research and creation of annual budgets and expenditure • Resolution of queries and complaints • General administration

Sales Manager

• Sep 2007 - Sep 2009

• Overseeing and management of the sales operation • Recruitment, training and management of team of Sales professionals • Ensuring team targets were consistently achieved • Conducting regular training events, ensuring team knowledge was accurate and up-to-date • Providing accurate and up-to-date information to clients • Providing sales structure for private pension reform campaign (Q4, 2007) • Assisting with insurance claims, ensuring response times were kept to a minimum • Resolving queries and complaints, investigating errors where appropriate • General administration Show less

Account Administrator

• Aug 2003 - Aug 2007

• Recognised and rewarded for hard work, achieving management role within six months, leading a team of six staff • Ensured 98% of queries handled within agreed timescales Responsibilities • Providing multi-lingual 1st and 2nd line IT support across UK, Hungary and Romania • Keeping over 10,000 NT accounts correct and updated across Europe for a leading global organisation • Administration of Oracle and EBS applications, exchange server, active directory • Implementation of specific programs, according to Service Level Agreement • Working to SLA’s and deadlines • Liaising with clients and colleagues • General administration Show less