Experience

TEZ TOUR TURKEY

• Travel Arrangements
• 1 - 100 Employee

• Deputy General Manager

  • 2020 - Present

  - Management of all supplier contracting - Overseeing recruitment and interviewing - Orchestrating personnel training programs - Overseeing annual budget budgeting, including auditing revenue and expenditure plans - Ensuring that the collateral loss is kept at -10% at the end of the year, thus ensuring that the budget targets are reached - Management of all supplier contracting - Overseeing recruitment and interviewing - Orchestrating personnel training programs - Overseeing annual budget budgeting, including auditing revenue and expenditure plans - Ensuring that the collateral loss is kept at -10% at the end of the year, thus ensuring that the budget targets are reached

• Owner Representative - Thailand General Manager

  • 2016 - Nov 2019

  - Executed an in-depth investigation for financial management and corruption. It was found that the Thailand office either needed to be shut down or needed an extensive revision- Through an intensive management reorg and bespoke strategy implementation, I turned this destination from a deficit to highly profitable. As a result, Thailand re-joined the charter programme- Developed and implemented a new bespoke strategy while carrying out an intensive management reorg, which turned this destination from being a deficit to highly profitable which led Thailand re-joining the charter programme Show less

• Deputy General Manager

  • 2018 - 2019

  - Called to Turkey to urgently identify the cause and intervene in revenue loss occurring through our operational subcontractors. Promptly re-established profit margin and quality of service to be in line with our company standards - Seeing the sharp development in profit margin, our operational subcontractors transferred all operational management to me and my team including for their other clients, removing their own administration.

• Owner Representative - China General Manager

  • 2017 - 2018

  - While managing our Chinese partnership, enhanced profitability by governing budgeting, revenue and expenditure. Overseeing the operational strategy and recruitment, increase performance quality through administering extensive training in sales techniques



Tez Tour

• Ukraine
• Leisure, Travel & Tourism
• 400 - 500 Employee

• Deputy General Manager

  • 2012 - 2016

  - Heading all departments for administrative management, quality control, human resources and security - Gained “Attorney in Fact” status for one of two founding partners of TezTour and Amara Hotels Group - Heading all departments for administrative management, quality control, human resources and security - Gained “Attorney in Fact” status for one of two founding partners of TezTour and Amara Hotels Group


Own Business
• Information Technology & Services
• 100 - 200 Employee
• Founder

  • 2010 - 2012
• Regional Director

  • 2007 - 2010

  Winter 2007 | Thailand - Improved productivity, sales targets and profitability through effective strategy development and implementation- Attended yearly seminars across universities in Russia and Ukraine, introducing the company by conducting presentations, interviews and recruiting for the new tourism season

• Coordinator of Regional Directors

  • 2005 - 2007

  - Established and managed a team of 870 personnel- Increased productivity and eradicated corruption in the field through developing and implementing new and bespoke strategies. Doubled the seasonal profit margin as a result.- Established the yearly seminar system which was a first within the industry in Turkey and was later also adapted by other Russian tourism companies in the country. While being an executive, I also personally trained new and existing management and personnel each year. Lecture Topics included: Art and Psychology of Sales and CommunicationTechnology of Operations and HospitalityCrisis Management and Conflict Resolution Public Speaking Leadership and Management Training for Regional Directors2005 | Thailand | Winter Season- As a Crisis Management specialist, identified and eradicated corruption and re-established order. As a result, improved profitability following the changes in Thailand management. - Supported the new management with settling any disputes with the local suppliers that rose due to the administrative shifts2006 | Egypt- Sharm El Sheikh | Winter Season - With regional management change, I was in charge of crisis management and re-establishing business order. Formed and trained new management as well supplying extended personnel In this period I was also conducting in person presentations introducing the company, interviews and recruiting across universities in Russia and Ukraine2007, due to internal reorg, Coordinator of Regional Directors title was eliminated Show less

• Kemer Regional Director of Operations

  • 2004 - 2005

  - Achieved 300% increase in sales through personally developing and implementing new strategy and new team of 120 personnel - Oversaw the full process of personnel interviews and hiring for all regions across the company- Managed the application of my operational strategy and recruitment methods to the rest of the regions which were requested following the success in my region. Sales and profit throughout the whole company increased considerably.



Turtess Turkey

• Regional Director of Operations

  • Apr 1997 - Dec 2003

  - Developed a strong understanding of client mindset through working the field in person, across many different regions, including Erzurum and Uludag Ski Resorts, as well as Istanbul and Kemer offices2001 - 2002 | Egypt | Winter SeasonsDetermined partnership terms and and oversaw the execution of profit/loss reporting without errorSignificantly increased company profit margin by developing a new team and operational strategy to identify and eradicate internal corruptionImproved the profit margin substantially as a result of my interference in corruption and the strategic changes. Seeing that we are able to make profit alone was integral to the company deciding to go solo. Show less

• Operations Manager

  • Jan 1997 - Apr 1997

• Tour Guide / Hotel Guide

  • 1994 - 1997