John Coleman
Manager of Strategic Accounts at Backhaul Direct- Claim this Profile
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Bio
Experience
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Backhaul Direct
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United States
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Transportation, Logistics, Supply Chain and Storage
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100 - 200 Employee
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Manager of Strategic Accounts
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Jul 2022 - Present
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Strategic Sales Executive
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Oct 2015 - Jul 2022
Logistics Made Personal ☑I help logistics, transportation, and supply chain leaders focus on their image, credibility, and brand. Moving freight is only a byproduct of what I do. While I have worked with companies across many industries, my focus is working with customers in the CPG, Food & Beverage, Food Service, and Retail industries. ➤ I help identify inefficiencies in your supply chain by listening and understanding your current state and desired future state. Collaborating with clients to create a solution for a more efficient and agile supply chain.
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Account Operations Manager
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Apr 2015 - Oct 2015
➤ I managed the day-to-day operations for some of our largest clients.➤ Provided customers with rates for their transactional shipments and projects.➤ I helped alongside the account manager to grow each client in my portfolio YoY.➤ Developed relationships with clients to help them achieve their goals and service expectations➤ Proactive communication, immediate pricing, and always being available to my clients.
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Carrier Sales
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Jan 2015 - Apr 2015
➤ Developed relationships daily with small and large fleet managers alike to service our client's shipments.➤ Negotiated freight rates for our client's transactional business, and freight contracts for static business. ➤ Onboarded new carriers to our network that meet our client's expectations and our compliance standards.➤ Worked with carriers to identify issues and solve them in a proactive fashion so our customer's supply chain was not disrupted.
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Sprint
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United States
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Telecommunications
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700 & Above Employee
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Customer Service Sales Representative
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Jun 2013 - Feb 2015
➤ I helped customers understand their data and phone usage, and put them on the plan that best fit their needs. ➤ I was able to save customers money on their monthly bills while putting the phone they wanted in their hands as they walked out the door. ➤ Provided basic triage and diagnosis of phone issues before passing on to our in house technicians. ➤ I helped customers understand their data and phone usage, and put them on the plan that best fit their needs. ➤ I was able to save customers money on their monthly bills while putting the phone they wanted in their hands as they walked out the door. ➤ Provided basic triage and diagnosis of phone issues before passing on to our in house technicians.
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Education
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Indiana University–Purdue University Indianapolis
Bachelor's degree, Business Administration and Management, General -
Ivy Tech Community College
Associate's degree, Business Administration and Management, General