Letricia Francois

Director, Regional People Business Partner at SFA
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Location
Austin, Texas Metropolitan Area

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James R. Billingsley

Mrs. Francois is a wonderful person that I have looked up to for years. She always wants what is best for her team, both personally and professionally. I would not be where I am at today if it wasn't for Mrs. Francois' guidance and support. I true leader.

Mark Shoemaker

Letricia is a great leader who drives results by creating a highly skilled and motivated team. I have worked with Letricia for 15 years and I would recommend her without question. She is a proven leader who exemplifies professionalism and good character and always puts her team first.

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Experience

    • Australia
    • Health, Wellness & Fitness
    • 1 - 100 Employee
    • Director, Regional People Business Partner
      • Jul 2022 - Present
    • United States
    • Motor Vehicle Manufacturing
    • 700 & Above Employee
    • Regional Human Resources Manager
      • Apr 2018 - Jun 2022

      -Initiate, Create and Support talent acquisition initiatives while contributing to recruiting, interviewing and onboarding new employees with a focus on culture, values and diversity. Establish guidelines and processes to enhance employee experience and retainment. -Drive strategic conversations with Business Leaders to identify opportunities to develop and influence new programs and high-impact solutions; Apply Project Management skills for efficiency. -Create developmentally focused… Show more -Initiate, Create and Support talent acquisition initiatives while contributing to recruiting, interviewing and onboarding new employees with a focus on culture, values and diversity. Establish guidelines and processes to enhance employee experience and retainment. -Drive strategic conversations with Business Leaders to identify opportunities to develop and influence new programs and high-impact solutions; Apply Project Management skills for efficiency. -Create developmentally focused opportunities, strategy and direction to provide clear corporate vision for organizational growth -Provide input on the annual business plan focused on employee engagement, talent bench, customer satisfaction, sales growth, and maximizing profit. -Build and maintain professional relationships with Community Partners, Education and Military leaders to ensure stores are staffed to achieve the customer service requirements and diversity expectations. -Excel at HR Compliance and Regulation Metrics in regards to I9s, Environmental Training, Employee Safety, Operational procedures by implementing training, recognition and coaching for leaders. Two-Time RHRM of the Year HR Task Force Show less -Initiate, Create and Support talent acquisition initiatives while contributing to recruiting, interviewing and onboarding new employees with a focus on culture, values and diversity. Establish guidelines and processes to enhance employee experience and retainment. -Drive strategic conversations with Business Leaders to identify opportunities to develop and influence new programs and high-impact solutions; Apply Project Management skills for efficiency. -Create developmentally focused… Show more -Initiate, Create and Support talent acquisition initiatives while contributing to recruiting, interviewing and onboarding new employees with a focus on culture, values and diversity. Establish guidelines and processes to enhance employee experience and retainment. -Drive strategic conversations with Business Leaders to identify opportunities to develop and influence new programs and high-impact solutions; Apply Project Management skills for efficiency. -Create developmentally focused opportunities, strategy and direction to provide clear corporate vision for organizational growth -Provide input on the annual business plan focused on employee engagement, talent bench, customer satisfaction, sales growth, and maximizing profit. -Build and maintain professional relationships with Community Partners, Education and Military leaders to ensure stores are staffed to achieve the customer service requirements and diversity expectations. -Excel at HR Compliance and Regulation Metrics in regards to I9s, Environmental Training, Employee Safety, Operational procedures by implementing training, recognition and coaching for leaders. Two-Time RHRM of the Year HR Task Force Show less

    • District Manager
      • Dec 2016 - Apr 2018

      Demonstrated exemplary leadership attributes collaborating in building a start up company within Go! Retail Group, communicating company strategy, business priorities and targets for nine 14 stores throughout Texas, Nevada, and Arizona - Demonstrated exemplary leadership attributes; Identified long-term strategic growth opportunities; provided clear corporate vision and philosophy to Store Managers. -Maximized profitability by leading optimized overall strategic direction, growth of… Show more Demonstrated exemplary leadership attributes collaborating in building a start up company within Go! Retail Group, communicating company strategy, business priorities and targets for nine 14 stores throughout Texas, Nevada, and Arizona - Demonstrated exemplary leadership attributes; Identified long-term strategic growth opportunities; provided clear corporate vision and philosophy to Store Managers. -Maximized profitability by leading optimized overall strategic direction, growth of consumer and development of new business vendor relations. Initiated Employee sales training to increase customer engagement and loyalty. -Oversaw profit, expenses, marketing, metrics, performance management, organizational development, and full P&L responsibility Show less Demonstrated exemplary leadership attributes collaborating in building a start up company within Go! Retail Group, communicating company strategy, business priorities and targets for nine 14 stores throughout Texas, Nevada, and Arizona - Demonstrated exemplary leadership attributes; Identified long-term strategic growth opportunities; provided clear corporate vision and philosophy to Store Managers. -Maximized profitability by leading optimized overall strategic direction, growth of… Show more Demonstrated exemplary leadership attributes collaborating in building a start up company within Go! Retail Group, communicating company strategy, business priorities and targets for nine 14 stores throughout Texas, Nevada, and Arizona - Demonstrated exemplary leadership attributes; Identified long-term strategic growth opportunities; provided clear corporate vision and philosophy to Store Managers. -Maximized profitability by leading optimized overall strategic direction, growth of consumer and development of new business vendor relations. Initiated Employee sales training to increase customer engagement and loyalty. -Oversaw profit, expenses, marketing, metrics, performance management, organizational development, and full P&L responsibility Show less

    • United States
    • Retail
    • 700 & Above Employee
    • Senior Loss Prevention Manager
      • Aug 2012 - Apr 2016

      -Led and directed loss prevention across 78 stores throughout Texas and New Mexico -Design, develop and implement organizational procedures through operational programs to align with Business and HR deficiencies. -Collect data, Identified operational issues, simplified barriers and processes, formed hypotheses, synthesized conclusions, developed action plans and implemented change that accelerated results for improved business performance and optimization. -Created readiness… Show more -Led and directed loss prevention across 78 stores throughout Texas and New Mexico -Design, develop and implement organizational procedures through operational programs to align with Business and HR deficiencies. -Collect data, Identified operational issues, simplified barriers and processes, formed hypotheses, synthesized conclusions, developed action plans and implemented change that accelerated results for improved business performance and optimization. -Created readiness assessments, identified performance gaps, evaluated results, and presented findings for high impact implementation. -Focused on a high shrink/loss ratio, tightened processes, and built rigorous systems which increased profit margin. Drove a solid collection and loss recovery program with quick resolution -Developed budgets and forecasts, prepared cost controls and financials with P&L accountability. Show less -Led and directed loss prevention across 78 stores throughout Texas and New Mexico -Design, develop and implement organizational procedures through operational programs to align with Business and HR deficiencies. -Collect data, Identified operational issues, simplified barriers and processes, formed hypotheses, synthesized conclusions, developed action plans and implemented change that accelerated results for improved business performance and optimization. -Created readiness… Show more -Led and directed loss prevention across 78 stores throughout Texas and New Mexico -Design, develop and implement organizational procedures through operational programs to align with Business and HR deficiencies. -Collect data, Identified operational issues, simplified barriers and processes, formed hypotheses, synthesized conclusions, developed action plans and implemented change that accelerated results for improved business performance and optimization. -Created readiness assessments, identified performance gaps, evaluated results, and presented findings for high impact implementation. -Focused on a high shrink/loss ratio, tightened processes, and built rigorous systems which increased profit margin. Drove a solid collection and loss recovery program with quick resolution -Developed budgets and forecasts, prepared cost controls and financials with P&L accountability. Show less

    • Mexico
    • Appliances, Electrical, and Electronics Manufacturing
    • 1 - 100 Employee
    • Asset Protection Business Partner
      • Aug 2000 - Aug 2012

      -Directed and led a 65-member team implementing best practices, company expectations and loss prevention initiatives to contribute to a Regional revenue over $450M -Conducted internal/external investigations, including financial losses, unethical behavior, compliance, theft, safety, violence and threat assessment analysis; Provided support for change and performance management. -Initiated and Implemented safety solutions across stores by developing, executing and managing effective… Show more -Directed and led a 65-member team implementing best practices, company expectations and loss prevention initiatives to contribute to a Regional revenue over $450M -Conducted internal/external investigations, including financial losses, unethical behavior, compliance, theft, safety, violence and threat assessment analysis; Provided support for change and performance management. -Initiated and Implemented safety solutions across stores by developing, executing and managing effective programs and plans; analyzed trends and metrics; enforced workplace safety, fire protection and proper operations on powered lifting equipment -Conducted loss prevention presentations; educated employees on tactics and guidelines; identified asset/safety risks and potential solutions, which significantly decreased losses

    • Executive Team Leader
      • May 1997 - Aug 2000

      Developed and implemented action plans that improved profit through operation and theft prevention.

Education

  • Sam Houston State University
    Bachelor of Arts, Sociology/Criminal Justice
    1993 - 1997

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