Luigi-Enrico Tomasini
Customer Success and Vertical Software Product Director at Namirial Group at Namirial Group- Claim this Profile
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Bio
Experience
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Namirial
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Italy
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IT Services and IT Consulting
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200 - 300 Employee
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Customer Success and Vertical Software Product Director at Namirial Group
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Oct 2020 - Present
May 2020 Ambienta SGR entered Namirial Group, Due to the experience and to the knowledge of the company, Luigi was named Vertical Software Product Director and Customer Success Director. A strong attention to the consolidate and historical business and to the CX are two crucial target to be achieved at Group Level.
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CEO Namirial Srl
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Mar 2016 - Present
CEO of the Romanian's Namirial Spa subsidiary, specialized in digital transaction management workflow platforms.
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CEO Namirial Gmbh
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Dec 2015 - Dec 2020
CEO of the Austrian's Namirial Spa subsidiary, specialized in e-signature solutions and platforms.
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Board Member & COO
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May 2016 - Sep 2020
COO at group level, Luigi was mainly in charge of the internazionalization process. Starting from the XYZMO acquisition, in few years, Namirial became a strong recognized global leader in DTM, with offices and customers in Austria, Romania, Brazil and Germany.
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Business Unit Director - Building & Construction - Edilizia Namirial
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Jun 2008 - Jun 2016
Lead unit engaged in specialised development and distribution of construction technical software and services. Direct 35-member team consisting of 17 software developers, 6 marketing professionals, 2 account network managers, 2 pricing and 3 event specialists, and 6 technical support staff, allocating resources across 3 national locations.Involved in trust service provider unit, in particular electronic signature (qualified, handwritten biometric), covering software development, pre-sales, marketing, project management and technical support efforts, with 10-member team.www.graphosign.comOrganisational Highlights:• Improved sales from post-acquisition of Microsoftware Srl (2008) 60% (from €1M to €1.6M) and increased participation in exhibitions from 2 to 10 annually. Grew product line and promoted cross-selling business model post-acquisition of BM Sistemi Srl (2010) with increased product line and customer base.• Decreased costs through careful elimination of unnecessary resources and unproductive software and reduced expenses for marketing, merchandising, catalogues, and newsletters.• Attained and maintained market leadership position despite challenging Italian economic conditions due to careful rebranding efforts and integration of acquired companies.• Reengineered operating structure and created efficient operating model.
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Founder, Partner and Managing director
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Feb 2004 - Dec 2010
Launched start-up operation after earning top 10 rating in business plan competition. Drove new business development, managed projects, performed strategic analyses and clarified processes and structures for key clients including Postecom, Banca Popolore di Sondrio, BCC Credit Cooperative, Capitalia, Wincor-Nixdorf, Banca Intesa, Unicredit, and Cosmic Blue Team, among others. Managed teams of up to 15 members. Job Highlights:• Involved in innovative and critical project in banking field: correct resources sizing, branch automation, dematerialization;• Funded and introduced new start-up operations including SYSMET Srl (2007) outsourcing organisation focused on sanitary field payment terminal and PBY Srl (2006) model and instruments operation for bank branch employers.• Coordinated successful projects including agreement over automated teller machines (ATMs) between Banca Intesa and Wincor-Nixdorf and competitive loan management initiative in Capitalia Service.
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Accenture
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Ireland
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Business Consulting and Services
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700 & Above Employee
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Senior Consultant
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2000 - 2004
Banks tellers design and development using both client server and web-based technologies.Involved in multiple projects in support of client Banca Intesa from initial role as software development analyst to project management senior consultant. Job Highlights:• Drove key revenue increase with 1st ever web-based teller branch application project.• Selected for 14-month Bratislava-based project leadership role for Accenture as well as client-side software developers. Banks tellers design and development using both client server and web-based technologies.Involved in multiple projects in support of client Banca Intesa from initial role as software development analyst to project management senior consultant. Job Highlights:• Drove key revenue increase with 1st ever web-based teller branch application project.• Selected for 14-month Bratislava-based project leadership role for Accenture as well as client-side software developers.
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Education
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Università Politecnica delle Marche
Master di 2° livello, Mega Yacht Planning -
Università Politecnica delle Marche
Mechanical Engineering, Final thesis in Aerodynamics -
Von Karman Institute
Aerodynamics