Experience

MAN Truck & Bus (South Africa)

• South Africa
• Motor Vehicle Manufacturing
• 100 - 200 Employee

• Head Of Quality and Transport

  • Apr 2022 - Present

  • Overseeing day-to-day operations of inbound and outbound parts.• Managing the imports and exports of parts.• Managing and reviewing all 3PL suppliers (SLA&KPI’s).• Managing quality management systems and control.• Managing all quality claims (Dealer, Supplier & 3PL).• Ensuring compliance to Occupational Health and Safety legislations.

• Head of Transport, Inventory, Facility & Security

  • Oct 2021 - Apr 2022

  • Coordinating, steering and directing the Inventory Team. • Managing Inbound and Outbound Transport service providers (SLA Achievement).• Managing the imports and exports of parts.• Managing all Facilities service providers (including Security).

• Head of Material Management

  • Mar 2019 - Sep 2021

  • Coordinating, steering and directing the Inventory Team. • Ensuring adherence to the SOP by the planning team.• Managing demand planning and management processes for parts.• Providing service and support the sales team (Parts & CSI).• Managing and developing forecast for new and existing items.• Responsible for National inventory optimization and supplier management.

• National Dealer Inventory Manager

  • Jan 2019 - Feb 2019

  • Assisting dealer with inventory management.• Managing demand planning and forecasting activities. • Directing and motivating Inventory Team members.

• Parts Inventory Planning Specialist (Team Leader)

  • Jul 2013 - Dec 2018

  • Managing demand and replenishment.• Managing deployment and redeployment.• Ensuring continuous improvement.• Managing obsolescence.

• Aftersales Area Manager (Parts)

  • Nov 2011 - Jun 2013

  • Conducting effective market research.• Managing all aftersales functions with the area.• Coordinating projects.• Managing stocking point standards in line with MBSA requirements• Performing inventory and processes audits to identify non-performance and initiate corrective actions accordingly. • Responsible dealer support and the dealer customer satisfaction index.• Managing and building effective relationships with customers.



Mercedes-Benz South Africa

• South Africa
• Automotive
• 700 & Above Employee

• Inventory Planning Specialist - Commercial Vehicles Parts

  • Feb 2008 - Oct 2011

  • Managing demand and replenishment.• Managing deployment and redeployment.• Responsible for continuous improvement and reporting.• Managing obsolescence.• Ensuring complete customer satisfaction.

• Material Controller – Tyres

  • Jan 2007 - Feb 2008

  • Ensuring availability of tyres for all DCSA products.• Advice, service and resolve tyres and technical queries.• Communicating information to tyre manufactures and dealers.• Providing assistance to the Parts Technical Department. • Ensuring complete customer satisfaction. • Proving assistance in Aftersales Marketing.