Experience

Carrington College California-San Jose

• Higher Education
• 500 - 600 Employee

• Student

  • Nov 2012 - Present



YP, The Real Yellow Pages®

• United States
• Advertising Services
• 700 & Above Employee

• Customer Assistant

  • Feb 2009 - Jun 2012

  Provide excellent Customer Service. Static IP mapping for businesses and network configuration Assist customers with registration, email creation, DSL physical line signal testing, modem/filter set-up Assist customers with email, browser, and modem troubleshooting Interact with other departments to resolve customer issues or provide additional services Communication Workers of America-Union Stewart Provide excellent Customer Service. Static IP mapping for businesses and network configuration Assist customers with registration, email creation, DSL physical line signal testing, modem/filter set-up Assist customers with email, browser, and modem troubleshooting Interact with other departments to resolve customer issues or provide additional services Communication Workers of America-Union Stewart



AT&T

• United States
• Telecommunications
• 700 & Above Employee

• Customer Assistant

  • Feb 2009 - Jun 2012

  Provide excellent Customer Service. Static IP mapping for businesses and network configuration Assist customers with registration, email creation, DSL physical line signal testing, modem/filter set-up Assist customers with email, browser, and modem troubleshooting Interact with other departments to resolve customer issues or provide additional services Communication Workers of America-Union Stewart Provide excellent Customer Service. Static IP mapping for businesses and network configuration Assist customers with registration, email creation, DSL physical line signal testing, modem/filter set-up Assist customers with email, browser, and modem troubleshooting Interact with other departments to resolve customer issues or provide additional services Communication Workers of America-Union Stewart



Venetian Hotel & Casino

• Security Officer

  • Jul 2007 - Jan 2009

  Executes emergency response and evacuation procedures as directed by the manager Monitors and assists in the enforcement of hotel policies and procedures; regulation 6; federal, state and local laws; and pertinent sections of company labor contracts. Provides fire protection in all areas and inspects fire suppression and life safety equipment on a regular basis to ensure it is operational Oversees the transportation and exchange of all money transactions between the cage, count room, and casino games including fills, chip runs, markers, credits, slot drop and table game drop. Patrols and/or periodically inspects assigned areas constantly on the lookout for undesirable persons whose presence on the property is not considered to be in the best interest of the hotel/casino management or its guests. Investigates all incidents, accidents, and/or events to include: taking initial report and conducting interviews with appropriate follow-up. Show less



Thomas & Mack Center

• Wardrobe & Time Keeper

  • Oct 2006 - Jul 2007

  Responsible for issuing regulation attire for each event I.E. National Finals Rodeo, U.N.L.V. basketball and football games, concerts, etc. maintain proper time keeping of staff members Provide excellent Customer Service to employees and media staff. Responsible for issuing regulation attire for each event I.E. National Finals Rodeo, U.N.L.V. basketball and football games, concerts, etc. maintain proper time keeping of staff members Provide excellent Customer Service to employees and media staff.



Nevada Attorney Generals Office

• Administrative Assistant

  • Oct 2005 - Jul 2007

  Legal Research (Internet, Westlaw, NRS, NRCP). Prepared documents, pleadings, and motions. Prepared correspondences and mailings, transcribing letters, memos and meeting minutes Maintained Daily Calendar. Created and maintained all files, data entry. answered phones Assisted customers with ordering prescriptions while also assisting members with filing claims for reimbursement. Legal Research (Internet, Westlaw, NRS, NRCP). Prepared documents, pleadings, and motions. Prepared correspondences and mailings, transcribing letters, memos and meeting minutes Maintained Daily Calendar. Created and maintained all files, data entry. answered phones Assisted customers with ordering prescriptions while also assisting members with filing claims for reimbursement.



Clark County Clerks Office

• Legal Office Assistant

  • Feb 2004 - Oct 2005

  Provided assistance with record searches, letters of no- record, case files and pulling files needed by attorneys and/or customers. Provided assistance with record searches, letters of no- record, case files and pulling files needed by attorneys and/or customers.



Plaza Regency

• Restorative Aide

  • Oct 2000 - Feb 2004

  Provided therapy services to elderly patients in a Nursing home setting. Assisted patients with dressing, feeding, walking, and basic activities for daily living. Provided therapy services to elderly patients in a Nursing home setting. Assisted patients with dressing, feeding, walking, and basic activities for daily living.



US Army

• United States
• Armed Forces
• 700 & Above Employee

• wire installation and repair

  • Dec 1997 - May 2001

  Installed Cat5 and RJ45 Cable for communication for Battalion Commanders at various duty stations Installed Cat5 and RJ45 Cable for communication for Battalion Commanders at various duty stations