Leti Cruz
Advocate Supervisor at CASA Kane County- Claim this Profile
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Bio
Credentials
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Music Industry Essentials
New York University Tisch School of the ArtsMar, 2020- Nov, 2024
Experience
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CASA Kane County
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United States
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Non-profit Organization Management
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1 - 100 Employee
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Advocate Supervisor
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Nov 2021 - Present
Manage and provide coaching and day to day support for 20 Court Appointed Special Advocate (CASA)/Guardian ad Litem (GAL) advocate volunteers. Provide oversight to the CASA/GAL for the needs of youth in the Department of Child and Family Services. Audit case files to ensure a 100% level of completeness, clarity, and quality. Provide on-going coaching and training to CASA/GAL volunteers to assess their case file to ensure success within their role. Facilitate meetings to help advance case resolutions. Provide effect communication to resolve case and interpersonal resolution.
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360 Youth Services
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United States
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Non-profit Organization Management
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1 - 100 Employee
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Case Manager
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Apr 2021 - Nov 2021
Managed a caseload of 12 residents who experienced homelessness by providing weekly case management. Collaborated with varies social service agencies to provide quality support for residents. Developed an individual program case plan for each resident. Leveraged trauma-informed approach throughout all aspects of engagement with the residents. Managed a caseload of 12 residents who experienced homelessness by providing weekly case management. Collaborated with varies social service agencies to provide quality support for residents. Developed an individual program case plan for each resident. Leveraged trauma-informed approach throughout all aspects of engagement with the residents.
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Team Lead
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Jan 2021 - Apr 2021
Monitored, trained, and coached a team of 10 staff members. Supported with behavior management and crisis interventions. Completed all documentation for each resident at the end of every shift. Monitored, trained, and coached a team of 10 staff members. Supported with behavior management and crisis interventions. Completed all documentation for each resident at the end of every shift.
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Texas Department of Family and Protective Services
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United States
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Individual and Family Services
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700 & Above Employee
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Family Based Safety Service Worker III
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Jan 2017 - Mar 2020
Managed, monitored, administered, and organized social work cases of over 20 families. Maintained all relevant and necessary files, documentation, and paperwork regarding participating individuals and families. Evaluated and recommended appropriate social programs. Assessed each case to ensure child safety in their environment. Trained and mentored new caseworkers. Managed, monitored, administered, and organized social work cases of over 20 families. Maintained all relevant and necessary files, documentation, and paperwork regarding participating individuals and families. Evaluated and recommended appropriate social programs. Assessed each case to ensure child safety in their environment. Trained and mentored new caseworkers.
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First United Methodist Church
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United States
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Religious Institutions
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1 - 100 Employee
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Worship Minister
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Mar 2014 - Jan 2016
Managed a choir team of 10 volunteers. Planned, organized, and implemented a worship set list every week for Sunday service. Lead the choir and congregation, instrumentally and vocally, into a time of worship. Coached and trained the choir team through their choral pieces. Managed a choir team of 10 volunteers. Planned, organized, and implemented a worship set list every week for Sunday service. Lead the choir and congregation, instrumentally and vocally, into a time of worship. Coached and trained the choir team through their choral pieces.
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Education
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2020 - 2022
Liberty University
Bachelor of Science - BS, Worship Studies -
2017 - 2019
Wayland Baptist University
Bachelor of Science - BS, Music
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