Experience

Grace Klein Community

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Warehouse Manager

  • Jun 2021 - Present

  Chief Responsibilities - Support the day to day food processing operations by offloading, logging, organizing and storing food arriving daily at the warehouse. - Interact with the food distribution partners to identify ways to better meet the needs and goals of their ministry as well as developing relationships designed to encourage and support spiritual growth. - Coordinate with the food rescue team and the food distribution team to provide logistical support and overcome barriers which may impede the flow of food throughout the organization. - Develop and streamline warehouse processes to increase the efficiency of the food distribution, reduce the effort needed, and increase food processing capacity. Above & Beyond - Identified an opportunity for a new revenue stream by selling higher valued donations through an online web store. Leveraged previous experience and technical skills to implement a new web store creating an opportunity to solicit specific donations, provide a sales platform for those donations, and grow community involvement and support of the organization. Show less



Ascension Information Services

• Indianapolis, Indiana, United States

• SD Lead Analyst

  • Aug 2011 - Jun 2021

  Chief Responsibilities - Support Cerner and Mckesson EHR environments by engaging front-end users and implementing requests through programming and the use of back-end applications. - Serve as a subject matter expert for physician documentation (mPages, Dynamic Documentation, Autotexts) and the applications used to build them (Bedrock, DCPTools, Scdke, CoreCodeBuilder, DynDoc Management, Olympus). - Coordinate and support system upgrades by running test scripts, identifying issues, and supporting go-lives minimizing issues and downtime for the system users. - Triage and resolve issues arriving through the incident system. Met SLA’s 95% of the time versus target of 80%. Above & Beyond - Using Agile processes and data analytics, assisted in developing and implementing a framework for our teams work backlog of four months. Slashed backlog to 3 weeks over a 3 month time frame. - Created a technique to deliver different versions of HTML/JavaScript order entry iForms to multiple facilities without code duplication. Implemented over 300 iForms at 3 facilities within two weeks exceeding the goal of 20 and reducing coding time by 60%. Show less



Cahaba GBA

• Insurance
• 100 - 200 Employee

• SAS Reporting Analyst

  • Dec 2009 - Aug 2011

  Chief Responsibilities - Support multiple teams throughout the company by providing data analytics and reporting through SAS Development Studio and other applications. Actively engaged with users to identify and implement specific needs of their teams. - Serve as a subject matter expert for process improvement, reporting, and workflow enhancements. In this capacity, worked with multiple groups such as Coders, Revenue Cycle, and Health Information Management. - Maintain, correct, and streamline pre-existing SAS programs, reports, and databases through documentation and optimization of the code. Above & Beyond - Using Agile methodologies, identified, designed, and implemented a workflow which replaced manual keyboard entry with barcode scanners. The entry error rate was cut from 8% to 0% and the productivity increased by 20%. - Developed and deployed a novel technique to convert daily reports into an automated workload delivery system by integrating SAS databases, HTML/JavaScript front-end coding, and automated processing. This eliminated the need for daily reports, reduced errors, and improved productivity by roughly 40%. Show less



Splawn & Ward, Associates, LLC

• United States
• Individual and Family Services

• SAS Developer/Programmer

  • Jun 2001 - Dec 2009

  Chief Responsibilities - Using SAS and data modeling, develop data analysis, reports, data extracts to third-party clients in the financial industry allowing clients to stretch their marketing budget by targeting individuals most likely to respond. - Maintain, correct, and streamline pre-existing SAS programs, reports, and databases through documentation and optimization of the code. Above & Beyond - Using innovative parallel processing techniques, divided data processing jobs among multiple computers decreasing run time of the programs. Run time was reduced from 26 hours to 10 hours (able to be run overnight). Show less