Director Of Operations

• Feb 2022 - Present

Social Selling Leader

• Oct 2020 - Feb 2022

● Guarantee clients’ satisfaction by fulfilling their requirements and business goals.● Lead and coordinate commercial teams assigned to each client establishing goals and supervising their achievement.● Plan and execute sales campaigns, monitor social selling KPIs to guarantee optimal performance during the entire business cycle.● Research and build prospects lists based on each client’s ideal buyer profiles, filtering and uploading them into each campaign.

Key Account Manager

• Jan 2020 - Oct 2020

● Coordinate interdisciplinary teams to achieve business goals by planning sales strategies developed according to the client’s needs.● Maintain marketing campaigns up to date according to the client’s needs and market evolution.● Plan and review content generation for every communication channel of the clients.

Consultor de Marketing

• Mar 2019 - Jan 2020

● Contacting potential customers in order to offer the client’s products or services following Social Selling guidelines.● Filtering prospect’s databases according to the client’s ideal buyer profile.● Create daily reports mentioning leads, messages, invites, meetings, and campaign performance

Senior Data Engineer

• Jan 2019 - Jun 2019

● Carry out potential market researches, understanding in depth the benefits, requirements, and functioning of every new market.● Develop strategies based on sales, visits, and conversion rate data in order to achieve optimal performance of listings.● Coordinate and supervise customer service and sales teams guaranteeing an optimal service.

Marketplaces analyst

• Aug 2018 - Dec 2018

● Improve customer experience by implementing message automation and communications strategies reducing time responses and claims.● Plan, supervise, and audit marketplace’s e-shops, analyzing listings’ quality and sale strategies to fulfill the market needs.● Generate performance reports, detailing sales transactions, metrics, and KPIs.

Marketplaces Retail Agent – US-Mexico

• Aug 2017 - Jul 2018

● Created claim managing procedures reducing unsolved cases and improving account’s reputation.● Managed customer service of the marketplaces in the region.● Coordinated shipments, returns, and customer service.

English Teacher

• Jul 2015 - Oct 2017

● Beginners, intermediate, and advanced English level preparation. ● English Proficiency Exams preparation (TOEFL, IELTS y SAT). ● Beginners, intermediate, and advanced English level preparation. ● English Proficiency Exams preparation (TOEFL, IELTS y SAT).