Experience

evo

• United States
• Retail
• 200 - 300 Employee

• Accounts Payable Specialist

  • Aug 2023 - Present



Contractors School

• Education Management

• Licensing Specialist

  • Dec 2022 - Aug 2023



evo

• United States
• Retail
• 200 - 300 Employee

• Customer Care Representative

  • Sep 2021 - Dec 2022

  • Working with customers taking calls, chats, and emails each day to resolve concerns with products or services. • Maintaining accurate and current customer account data with manual forms processing and digital information updates in NetSuite. • Describing product highlights and benefits to help guide purchasing decisions. • Logging call information and solutions provided into internal database. • Working with customers taking calls, chats, and emails each day to resolve concerns with products or services. • Maintaining accurate and current customer account data with manual forms processing and digital information updates in NetSuite. • Describing product highlights and benefits to help guide purchasing decisions. • Logging call information and solutions provided into internal database.



Bjorn's Brew

• United States
• Food and Beverage Services
• 1 - 100 Employee

• Assistant Manager & Social Media Coordinator

  • May 2020 - Sep 2021

  • Closely supported and communicated with the manager, owners, and employees to maintain and improve the efficiency and environment.• Interviewed and trained new employees on company’s standards, protocols, multitasking skills, and how to adjust in a constantly changing work environment.• Developed digital marketing content and plans to promote specials, increase engagement, and drive sales.

• Barista

  • Jul 2018 - May 2020

  • Memorized 50+ coffee, tea, and cocoa recipes and completed 200-300 orders per shift.• Created and encouraged a clean and positive work environment with customers and fellow team members.• Elevated customer loyalty by using communication abilities to resolve customer concerns and problems.



Millcreek Cafe

• Millcreek

• Server

  • Jan 2016 - Apr 2019



Athleta

• United States
• Apparel & Fashion
• 700 & Above Employee

• Sales Associate

  • Aug 2017 - Nov 2017