LESLIE SAMA

Senior Technician / Senior at Al-Futtaim Auto & Machinery Co. LLC - SA
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Location
United Arab Emirates, AE

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Experience

    • Saudi Arabia
    • Retail Office Equipment
    • 1 - 100 Employee
    • Senior Technician / Senior
      • Jul 2021 - Present
    • United Arab Emirates
    • Government Administration
    • 100 - 200 Employee
    • Team leader / Senior Technician
      • Jun 2020 - Jul 2021
    • United Arab Emirates
    • Truck Transportation
    • 700 & Above Employee
    • Floor Forman / Senior Technician
      • Mar 2017 - Mar 2020

      • Highly skilled and dependable with hands-on experience and excellent training to perform service, diagnostics, and repairs on domestic and imported automobiles and trucks. • Contribute to repeat and referral business through strong problem-solving skills and commitment to top-quality workmanship and excellent customer service. • Expertise interpreting technical specifications; provide leadership to other mechanics to increase repair accuracy, minimize lost time, and ensure safety compliance. • Participate in continuous training and professional development activities to maintain current knowledge of rapidly advancing automotive technologies. Supervise four full-time mechanics and two apprentices in troubleshooting, diagnosing, and repairing a wide variety of vehicle makes and models. Manage day-to-day schedule and operations of repair shop, maintaining strong focus on quality workmanship and customer service. Evaluate accuracy of diagnoses and approve recommended repairs. Complete records, warranty documentation, and ensure proper maintenance of tools and equipment. Meet face-to-face with customers to provide estimates and explain repairs. • Integral in establishing service and repair shop grounded on high-quality workmanship by providing strong leadership and motivation to junior mechanics and apprentices. • Led service and repair shop in achieving two nationally recognized Service Excellence awards for quality of work and commitment to customer service. Show less

    • Indonesia
    • Truck Transportation
    • 700 & Above Employee
    • Automotive Technician
      • Jan 2016 - Jan 2017

      Conducted automotive inspections, diagnostics, and repairs on European imports to include engines, transmissions, differentials, brakes, clutches, starters, axles, steering gears, carburetors, fuel systems, cooling systems, and other mechanical and electrical systems. Maintained accurate hours and repair records.• Built solid reputation as highly skilled and quality-driven mechanic; entrusted with increased responsibility, often supervising other mechanics.• Recognized by management for expertise and routinely called upon for recommendations; provided valuable guidance that led to avoidance of lost time and damaged parts. Show less

    • Mechanic
      • Jul 2013 - Dec 2015

      Specialized in repair of automatic and manual transmissions as well as repair, realignment, and replacement of brake systems. Assisted lead mechanics with diagnosis and repair of all units and systems.• Maintained constant dedication to quality, maximized accuracy, and ensured jobs were completed correctly the first time.• Displayed solid commitment and loyalty to the company, often working overtime as needed.

    • Automotive Mechanic Trainee
      • Feb 2012 - Feb 2013

      Worked under direction of master mechanic, rotating through diagnosis and repair of automotive systems and units. Conducted routine service and preventative maintenance. • Demonstrated talent for quickly and accurately diagnosing mechanical failures and determining corrective actions. • Advanced through program faster than other trainees by maintaining commitment to continually increasing knowledge and skills. Worked under direction of master mechanic, rotating through diagnosis and repair of automotive systems and units. Conducted routine service and preventative maintenance. • Demonstrated talent for quickly and accurately diagnosing mechanical failures and determining corrective actions. • Advanced through program faster than other trainees by maintaining commitment to continually increasing knowledge and skills.

Education

  • National polytechnic Bamenda Cameroon
    Bachelor's degree, Automobile/Automotive Mechanics Technology/Technician
    2014 - 2016

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