Experience

Maplegrove Property Management

• Construction
• 1 - 100 Employee

• Senior Community Manager

  • Apr 2012 - Present

  Responsible for accounts receivable, filing for court, filing for collections, working with assistance programs such as Section 8, DHS, and True North, showing apartment units, run credit report, criminal background check, employment verification, landlord verification, execute leases, resident retention, receiving work orders, budgets, reviewing financial statements, scheduling contractors, market available properties, communicate with the owner if there are any questions or concerns, clerical work, closing ratio of 75%. Show less



United Properties of West Michigan

• Leasing Manager

  • Feb 2011 - Apr 2012

  Responsible for answering phone inquiries from prospective tenants, pre-qualify and scheduling showings, assess and schedule maintenance issues, follow up with owners, prospective tenants, and residences, maintain excellent customer service, update website, market new properties, run credit report, criminal background checks, employment verification, sex offender searches, work with assistance programs such as Section 8, Community Rebuilders, Grand Rapids Urban League, Salvation Army, DHS, and FIA, execute lease packets, execute lease signings, lease renewals, register rental properties with the city and schedule inspections with the city, schedule vendors, communicate with owners and investors, show properties, and complete projects as they arise, knowledgeable in Rent Manager. Closing ratio is 55%. I was promoted from leasing agent to leasing manager within 5 months of being with the company. I am a licensed Realtor in the State of Michigan. Show less



Lake Forest Apartments

• Leasing Agent

  • Nov 2009 - Feb 2011

  Responsible for answering phone inquiries from prospective tenants, showing and leasing apartments, executing new leases, coordinating local marketing campaigns, participating in market surveys, learning the property’s features, interacting with current residents to meet their needs, organizing future residents’ files, and following up with prospective new tenants, knowledgeable in YARDI. Responsible for answering phone inquiries from prospective tenants, showing and leasing apartments, executing new leases, coordinating local marketing campaigns, participating in market surveys, learning the property’s features, interacting with current residents to meet their needs, organizing future residents’ files, and following up with prospective new tenants, knowledgeable in YARDI.