Clinic Assistant

• Jul 2018 - Present

Certified Medical Assistant

• 2013 - 2016

Northside Heart, Complete Cardiology, Saint Joseph’s/Emory Provided support to physicians in high volume and fast paced cardiology practices. Maintained inventory and exam rooms. Handled patient call backs and pharmacy refills. • Known for exceptional customer service while triaging and rooming patients, performing EKG’s and vitals. • Built and maintained relationships with drug reps through scheduled meetings. • Demonstrated proficiency in Electronic Medical Records to record and verify confidential patient information. • Contributed to growth and development of practices by ensuring patients felt welcomed and comfortable in stressful cardiac care environments. • Mentored and advised colleagues on computer and patient issues. Show less

Front Office Assistant

• 2011 - 2012

Provided administrative support for a busy psychiatric office. Answered phones, taking accurate and complete messages. Checked patients in/out. Scheduled appointments and handling patient copays. Followed up on pharmacy refills. • Established relationships with long term patients and provided comfortable and secure environment for high risk individuals. • Communicated directly with patients’ families during emergency situations. Provided administrative support for a busy psychiatric office. Answered phones, taking accurate and complete messages. Checked patients in/out. Scheduled appointments and handling patient copays. Followed up on pharmacy refills. • Established relationships with long term patients and provided comfortable and secure environment for high risk individuals. • Communicated directly with patients’ families during emergency situations.

Lead Preschool Teacher

• 2004 - 2010

Taught 2-5 year olds in nurturing and engaging preschool environment. Planned and implemented age appropriate daily curriculum to enhance learning. Supervised hands on activities. Attended annual meetings to continue professional development. • Designed and organized classrooms creating visually appealing learning centers. • Created fun, meaningful activities which were then used by other staff members. • Facilitated effective communication with parents. Taught 2-5 year olds in nurturing and engaging preschool environment. Planned and implemented age appropriate daily curriculum to enhance learning. Supervised hands on activities. Attended annual meetings to continue professional development. • Designed and organized classrooms creating visually appealing learning centers. • Created fun, meaningful activities which were then used by other staff members. • Facilitated effective communication with parents.

Office Manager

• 1991 - 1999

Managed small physician’s office working closely with staff to ensure smooth running of practice. Scheduled patient appointments and managed reception area including patient check in/out and collecting payments. Processed payroll and taxes. • Researched and implemented first time Electronic Medical Records for entire office. • Handled all collections and billing maintaining excellent accounts payable status. • Coded and processed insurance claims ensuring timely reimbursement. Managed small physician’s office working closely with staff to ensure smooth running of practice. Scheduled patient appointments and managed reception area including patient check in/out and collecting payments. Processed payroll and taxes. • Researched and implemented first time Electronic Medical Records for entire office. • Handled all collections and billing maintaining excellent accounts payable status. • Coded and processed insurance claims ensuring timely reimbursement.