Leslie Koonce

Wire Specialist at The Bank of South Carolina
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Contact Information
us****@****om
(386) 825-5501
Location
Charleston, South Carolina, United States, US

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Experience

    • United States
    • Banking
    • 1 - 100 Employee
    • Wire Specialist
      • Dec 2019 - Present

    • United States
    • Banking
    • 100 - 200 Employee
    • Deposit Operations Specialist
      • Oct 2018 - Dec 2019

      My responsibilities include maintaining data integrity on system applications/modules in compliance with applicable regulations and internal controls through report reviews, account maintenance, research and data entry. Analyzes current or new processes affecting deposit accounts and assists with testing, validation and implementation of deposit products, promotions and services. Assists branches and departments with inquiries related to system applications managed by the department. Processing ACH's, Wires, And ATMs. Working Garnishments, Levies, and Bankruptcies. Processing Nonpost, Stop Payments, and NSFs. Working Maintenance on accounts, New Account Review. Reviewing Onboard and Verafin (Check Fraud and Deposit Fraud). Show less

    • Electronic Banking Specialist
      • Aug 2015 - Oct 2018

      Responsible for creating business online banking for business customer. Process ACH's, Wires, Positive Pay Files, eDeposit, Mobile Deposit, expert on all Online Banking processing. Assist customers with personal online access and Business online access. Build and maintenance debit cards for business and personal customers.

    • United States
    • Banking
    • 1 - 100 Employee
    • Assistant Branch Manager
      • Aug 2014 - Aug 2015

      Responsible for ensuring operational soundness of the branch by adhering to standard policies and procedures, maintaining control over audit/compliance procedures and monitoring security and safety of the branch to protect bank from losses. Processed a variety of financial transactions including but not limited to check cashing, withdrawals, deposits, loan payments, and cashiers checks. Prepare daily, weekly, and month-end reports regarding operations and productivity. Responsible for balancing the Cash Vault, TCR, and my own Cash drawer. Show less

    • United States
    • Financial Services
    • 700 & Above Employee
    • Personal Banker
      • Aug 2008 - Nov 2014

      Responsible for meeting customer needs by providing a variety of in-branch services to include opening new accounts, preforming funds transfers, maintaining existing accounts, selling and providing access to safe deposit boxes and issuing ATM/Debit cards. Develops, maintains, and grows new and existing customer relationships to meet sales and deposit goals.

    • Head Teller
      • Aug 2008 - Dec 2010

      Responsible for ensuring operational soundness of the branch by adhering to standard policies and procedures, maintaining control over audit/compliance procedures and monitoring security and safety of the branch to protect bank from losses. Processed a variety of financial transactions including but not limited to check cashing, withdrawals, deposits, loan payments, and cashiers checks. Prepare daily, weekly, and month-end reports regarding operations and productivity. Responsible for balancing the Cash Vault, TCR, and my own Cash drawer. Show less

    • Management Infomational Analyst
      • Mar 2007 - Aug 2008

      Responsible for operating dialer system for the collections department, as operator I gathered and analyzed data in order to develop solutions or alternative methods of processing collection activity. Review forms and reports and confer with management and users about format, distribution, and purpose, and to identify problems and improvements

    • Customer Service Representative
      • Jan 2005 - Mar 2007

      Responsible for providing excellent customer service to individuals who may have issues in regards to their credit card. As a CSR 1, I worked in two call centers, Fashion Bug from January 2005 to January 2006 and Start Farm from January 2006 to May 2007. I answered customer calls as they came into the call center. Handled any customer issues they may have had concerning their balance, purchases, payments, late fee, balance transfer request, etc.

    • United States
    • Education Administration Programs
    • 700 & Above Employee
    • Preschool Teacher
      • Jan 2006 - Jun 2007

    • United States
    • Education Administration Programs
    • 700 & Above Employee
    • Special Needs Paraprofessional
      • May 2002 - Jan 2005

      As a Paraprofessional I was responsible for assisting Lead Teacher prepare lesson plans, arts and crafts, lunch, and outside time. As the Administrative Assistant to the Head of the Special Needs department, I was responsible for collecting and compiling data for all technical development equipment used during class. As a Paraprofessional I was responsible for assisting Lead Teacher prepare lesson plans, arts and crafts, lunch, and outside time. As the Administrative Assistant to the Head of the Special Needs department, I was responsible for collecting and compiling data for all technical development equipment used during class.

    • United States
    • Entertainment Providers
    • 400 - 500 Employee
    • Head Cashier
      • Jun 1999 - Nov 2002

      Ran the concession area and box office. Worked cashier drawer, did inventory for concessions area. Counted down drawers and managed the cleaning of concessions area. Ran the concession area and box office. Worked cashier drawer, did inventory for concessions area. Counted down drawers and managed the cleaning of concessions area.

Education

  • Columbus Technical College
    Associate's degree, Accounting
    2002 - 2005

Community

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