HR Specialist / Office Administrator / Administrative Assistant

• Oct 2013 - Present

Through the pandemic to current: manage database of COVID-19 testing, vaccination status, weekly mandatory testing schedules, tracking when there was an outbreak, manage database of daily screening checklists Compose and distribute official memos to staff and managerial team Screen resumes, schedule and conduct interviews, and provide interview feedback to management for hiring decisions. Update job descriptions as needed Conduct orientation and train new employees Handle employee issues, including progressive discipline, resignations, and terminations Manage company-wide calendar of all events, e.g., employee absences, meetings, managers’ travel, and client visits Ensure ~100 timesheets are correct, with all vacations, absences, and make up time accounted for and signed by management. Calculate Payroll adjustments when pay days fall on a holiday Assist with implementation of new software, by helping with testing, documentation and training Train staff on Microsoft Excel, including creation of training manuals and tests Facilitate company-wide insurance open enrollment, including scheduling meetings, compiling and verifying completion of paperwork Manage company phone extension list and email alias with additions and removals Enter domestic sales quotes and scan/fax to customers Transcribe meeting notes from managerial meetings, while maintaining confidentiality Answer multi-line phone system and direct incoming calls Schedule, plan, and facilitate company-wide events (~100 people), e.g. company’s 50th anniversary party, monthly birthday celebrations. etc. Manage office supply inventory, including researching best pricing and managing purchase orders Run errands as needed to ensure office is running smoothly Member of Internal Audit team which conducts an annual audit to ensure that company and employees are following the industry quality policy as regulated by AS9100 and ISO9001

Notary Public

• Oct 2014 - Present

Social Media Consultant

• Aug 2013 - Jun 2016

Update and maintain the master client list containing all relevant data to each client’s account and website, track daily and weekly Google Alerts for news on clients, competitors, and the corporate social responsibility industry, research relevant subjects and companies on various social media, send weekly emails containing all social media and news findings to relevant team members for use on company’s social media presence and blog, write content for Twitter, LinkedIn, and Facebook, created an excel spreadsheet for data for possible infographics for all major clients; this task included creating the spreadsheet, researching each company for information and data, then citing all sources for future reference, keeping site and blog maintained with no errors or broken hyperlinks

Shift Leader/Manager in Charge

• Jan 2009 - Jun 2013

Communicated with team for upcoming promotions, changes to the specials, and goals for the store, created weekly schedules for 15+ employees, making sure each shift was properly staffed, was a team leader and training new employees on new products and specials, took the initiative to suggest new programs and implement changes; programs were later successfully implemented at other stores to achieve an increase in customer feedback surveys from each location, created forms that helped the store achieve our goal of getting feedback from 30+ customers each month, developed and implemented strategies to get coupons and customer surveys out to customers, opened and closed the store, balanced money in the safe for each shift, made cash deposits to the bank, completed accurate food and supply orders and verifying daily and weekly inventory, ensured food safety standards by supervising cleaning schedules and daily cleaning/sanitation processes, handled cash and credit card payments, ensured accounts are balanced at the end of each shift, resolved unhappy customer’s complaints in a calm and respectful manner, handled calls, walk-in and internet orders from start to finish

Shift Lead

• Feb 2006 - Dec 2008

Communicating with team for upcoming promotions, changes to the specials, and goals for the store, being a team leader and training new employees on new products and specials, opening and closing the store, balancing money in the safe for each shift, making cash deposits to the bank, ensuring food safety standards by supervising cleaning schedules and daily cleaning/sanitation processes, handling cash and credit card payments, ensuring accounts are balanced at the end of each shift, resolving unhappy customer’s complaints in a calm and respectful manner, handling calls, walk-in and internet orders from start to finish.

Personal Assistant

• Jan 2009 - Dec 2009

Managed personal and professional calendar, responsible for completing personal and work related errands in a timely and efficient manner, assisted with large projects, such as personally creating, organizing and mailing over 500 promotional CDs, household organization and light cleaning Managed personal and professional calendar, responsible for completing personal and work related errands in a timely and efficient manner, assisted with large projects, such as personally creating, organizing and mailing over 500 promotional CDs, household organization and light cleaning