Leslie K.

Master Data Analyst at Oats Overnight
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Location
New River, Arizona, United States, US

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5.0

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Katie Paulsen

Leslie is self-motivated, focused, detailed, professional, kind, disciplined and a fun to team member to work with. Her outstanding integrity motivated sales agents by redesigning and building better processes for scheduling resources with inbound calls. She optimized sales call settings routed to the best agents for higher revenue. In a team environment, she strategized agent performance improvement opportunities with telephony systems, mastered call performance data gathering and interpretation to efficiently implement improvements with account teams. Leslie would be a great asset and I'd work with her again in a heartbeat.

Gilat Smith

Leslie is passionate about her work and has an incredible eye for details.. Her work goes above and beyond expectations and is a fast learner. Working with our complex process isn’t easy, but Leslie became an expert in no time. She was able to adapt to a new system and even trained veterans and new employees on it. She is eager to learn and takes full responsibilities on any of her tasks. Having her on my team allowed me to step back from some functions and concentrate on improving our processes. It was a pleasure to work with such a talented mind. She will an invaluable asset to any company.

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