Leslie Ho
Business Analyst & IT Systems Administrator at Empower Micro Systems Inc.- Claim this Profile
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English Native or bilingual proficiency
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Vietnamese -
Topline Score
Bio
Jeff Lee
Leslie is an outstanding Senior System Analyst at Supertex. Hers depth of knowledge regarding company’s employees, work flow and computer system was superior. If she didn't know something she would investigate until she figured it out. She was always easy to work with and very responsive. I would like to be my co-worker again.
Jeff Lee
Leslie is an outstanding Senior System Analyst at Supertex. Hers depth of knowledge regarding company’s employees, work flow and computer system was superior. If she didn't know something she would investigate until she figured it out. She was always easy to work with and very responsive. I would like to be my co-worker again.
Jeff Lee
Leslie is an outstanding Senior System Analyst at Supertex. Hers depth of knowledge regarding company’s employees, work flow and computer system was superior. If she didn't know something she would investigate until she figured it out. She was always easy to work with and very responsive. I would like to be my co-worker again.
Jeff Lee
Leslie is an outstanding Senior System Analyst at Supertex. Hers depth of knowledge regarding company’s employees, work flow and computer system was superior. If she didn't know something she would investigate until she figured it out. She was always easy to work with and very responsive. I would like to be my co-worker again.
Credentials
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Database & Data Analytic
UCSC Extension Silicon Valley
Experience
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Empower Micro Systems Inc.
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Renewable Energy Semiconductor Manufacturing
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1 - 100 Employee
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Business Analyst & IT Systems Administrator
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Apr 2016 - Present
• Supported IT operations including production servers, user workstations, TCP/IP networking. • Managed and maintained Cisco routers, switches, and access points, keep the existing IT services running without interruption. • Installed new / rebuilt existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements. • Administered Office 365 Online including Outlook, Excel, Word, Access, PowerPoint, SharePoint, Skype, Exchange. • Provided excellent service on laptop Operating systems like Windows 7/8/10, server operating systems like Windows 2008/2012 and related components like AD, DFS, DHCP, DNS. • Provided hands-on configuration and implementation of financial and manufacturing departments systems and overall system requirements related to company implementation of Epicor ERP V10 system. • Designed and Executed data conversion between Excel and Epicor database using Access and DMT. • Worked with Epicor technical components such as Dashboards, DMT, Administration tools, Security, SQL, Crystal Reports, SSRS. Show less
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Microchip
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Semiconductor Manufacturing
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100 - 200 Employee
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Systems Analyst & Administrator
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2001 - 2015
• Wrote and modified reports and interfaces integrating multiple databases using JD Edwards, Crystal Reports, and PeopleSoft reporting tools.• Led implementation & conversion of data in Oracle JD Edwards 9.0 upgrade.• Provided ongoing support business systems including system implement, administration, maintenance, and upgrade.• Participated in NOVATime Workforce set up and maintenance.• Researched, Designed, Implemented, and Installed Unanet web- based expenses report system enabling anywhere/ anytime collection employees’ expenses, saving company 60% yearly fee.• Oversee Windows, Linux, Novell Netware, and IBM AS/400 administration, LAN/WAN/VPN administration.• Administer, maintain, and troubleshoot 150+ workstations including desktop units, laptops, monitors, local & network printers, network and other communication devices associated with all desktop hardware.• Diagnose network issues (DNS, Connections)• Planned and coordinated all application upgrades and ensure thorough testing and deployment.• Worked with development teams to provide root-cause solutions to recurring issues. • Involved in user-training of business application related to functional, specifications and responsible for implementing as well. Show less
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Programmer & Systems Analyst
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1995 - 2001
• Focused on Cycle Count, Plan Master, RMA, Barcode labels, and SLI (Shipping Letter Instruction) forms. • Provided senior level end user support to diverse desktop clients on their configurations including Windows Vista/XP, Client Access. • Implement network services include network printing, fax, E-mail, remote access, and IBM 5250 emulator. • Assisted Payroll and human Resources departments with Sage Abra Suite, PAYCHEX Preview Payroll, and HR Online software installation, monthly upgrade, third party software implementation, Crystal Reports and Report Writer. Show less
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Education
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California State University-East Bay
Bachelor's Degree, Computer Science
Community
