Experience

Spring EQ
• United States
• Financial Services
• 200 - 300 Employee
• Senior Mortgage Loan Officer

  • Aug 2020 - Present

Police and Fire Federal Credit Union
• United States
• Banking
• 300 - 400 Employee
• Branch Supervisor

  • Apr 2017 - Aug 2020

Strayer University
• United States
• Higher Education
• 700 & Above Employee
• Campus Coordinator

  • Nov 2014 - Apr 2017


Wells Fargo

• United States
• Financial Services
• 700 & Above Employee

• Personal Banker

  • Jan 2014 - Nov 2014

  •Provided a multitude of lending responsibilities; collecting data verbally, as well as collecting documents from applicants, delivering underwriting conditions and decisions •Trusted with coordinating ATM's along with vault and safe control •Maintained high levels of success with monthly and quarterly goals •Made critical decisions in very intense situations; detecting fraudulent transactions, following robbery procedures, following the “know your customer” policies and procedures •Set appointments with potential customers in the branch •Handled very large amounts of cash •Ordered branch supplies •Assisted customers with account opening, account maintenance, efficient in exploring the customers financial needs through conversation and finding the right product to fulfill that need Show less



Susquehanna Bank

• Banking
• 700 & Above Employee

• Financial Service Representative

  • Jun 2011 - Jan 2014

  •Provided high quality customer service to a wide array of consumers •Responsible for totaling and processing overnight deposits, cashing and depositing checks •Organized events such as monthly Customer Appreciation Day’s, school events •Attended Greater Chamber of Philadelphia and Young Professional Network networking events •Provided a multitude of lending responsibilities; collecting data verbally, as well as collecting documents from applicants, delivering underwriting conditions and decisions •Trusted with coordinating ATM's along with vault and safe control •Maintained high levels of success with monthly and quarterly goals Show less



Citizens Bank

• United States
• Banking
• 1 - 100 Employee

• Head Teller

  • Oct 2007 - Jan 2011

  • Provided stellar customer service to all clients of the financial institution • Distributed various amounts of monies to a wide array of consumers • Responsible for totaling and processing overnight deposits, cashing and depositing checks • Developed a creative technique for productive and successful cold calling • Trusted with coordinating ATM's along with vault and safe control • Maintained success with monthly and quarterly goals • Made critical decisions in very intense situations • Responsible for branch scheduling for all tellers, scheduling lunch breaks and early dismissals • Handled very large amounts of cash • Ordered branch supplies • Assisted customers with account opening, account maintenance and much more Show less