Lesley Barr
Customer Relationship Management Manager at firstmortgage.co.uk- Claim this Profile
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Bio
Lisa Hastie
Lesley was part of the leadership team to set up Mortgages into Hamilton, this was at the time of the Mortgage market review. Lesley worked great with myself and the other team leads to get the department operational, achieve sales quality and stretched sales plans. Lesley cares about people, coaching and developing people to be the best they can be. It was a pleasure to work with Lesley, always hardworking, professional and committed.
Lisa Hastie
Lesley was part of the leadership team to set up Mortgages into Hamilton, this was at the time of the Mortgage market review. Lesley worked great with myself and the other team leads to get the department operational, achieve sales quality and stretched sales plans. Lesley cares about people, coaching and developing people to be the best they can be. It was a pleasure to work with Lesley, always hardworking, professional and committed.
Lisa Hastie
Lesley was part of the leadership team to set up Mortgages into Hamilton, this was at the time of the Mortgage market review. Lesley worked great with myself and the other team leads to get the department operational, achieve sales quality and stretched sales plans. Lesley cares about people, coaching and developing people to be the best they can be. It was a pleasure to work with Lesley, always hardworking, professional and committed.
Lisa Hastie
Lesley was part of the leadership team to set up Mortgages into Hamilton, this was at the time of the Mortgage market review. Lesley worked great with myself and the other team leads to get the department operational, achieve sales quality and stretched sales plans. Lesley cares about people, coaching and developing people to be the best they can be. It was a pleasure to work with Lesley, always hardworking, professional and committed.
Credentials
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CF6
Chartered Insurance InstituteNov, 2013- Nov, 2024 -
CF1
Chartered Insurance InstituteOct, 2013- Nov, 2024
Experience
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firstmortgage.co.uk
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United Kingdom
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Financial Services
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1 - 100 Employee
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Customer Relationship Management Manager
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Jan 2023 - Present
Building the best support team in the mortgage industry to ensure our customers experience a joined up flawless service and our advisers are fully supported at every stage of the process Building the best support team in the mortgage industry to ensure our customers experience a joined up flawless service and our advisers are fully supported at every stage of the process
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First Mortgage
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Glasgow, Scotland, United Kingdom
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Regional Development Manager
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Apr 2021 - Jan 2023
Experienced people and development manager Experienced people and development manager
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HSBC
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United Kingdom
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Financial Services
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700 & Above Employee
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Advised Mortgage Team Manager
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Jan 2014 - Apr 2021
Managing a team of new and experienced mortgage advisers for HSBC, managing compliance and risk including onboarding of new mortgage customers
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Retention Team Manager
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Dec 2011 - Jan 2014
Team Manager Retentions Team
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Lifechoice Sales Department Manager
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Jul 2009 - Dec 2011
Leading a department of life insurance sales experts managing compliance and risk
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Service and Sales Coaching Manager
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Oct 2008 - Jul 2009
Developing team leaders to improve performance
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Banking Team Leader
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Dec 2005 - Oct 2008
Managing a team of tele banking experts
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Training and Coaching Manager
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May 2003 - Dec 2005
Training and onboarding new staff members on tele banking including on boarding new staff globally and secondment to Bangalore in India
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Telebanking representative
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Jul 2001 - May 2003
Tele banking adviser for HSBC general banking customers
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Kwik-Fit (GB) Ltd
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United Kingdom
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Automotive
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500 - 600 Employee
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Underwriter
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Dec 1995 - Jul 2001
Insurance risk and underwriting Insurance risk and underwriting
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Education
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1987 - 1993
Braidhurst High School
Community
