Lesleah Leont (Down)
Operations & Logistics Manager - Sales, Partner Fulfillment at Directwest- Claim this Profile
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Bio
CherylAnn Ali
Few people have the opportunity to report to a manager as supportive and cheerful as Lesleah - but I got to when I worked on her team. Her ability to juggle multiple projects and the demands of a leadership role with ease were awe-inspiring. With her calm but firm demeanor she had her employee's backs in tough situations and no matter how busy we were, she made sure we left work with a smile. Any employee would be lucky to have Lesleah as their manager.
Jenn Z.
I had the pleasure of working with Lesleah -collaborating on several project teams and initiatives. She is extremely efficient, professional and a true team player!
CherylAnn Ali
Few people have the opportunity to report to a manager as supportive and cheerful as Lesleah - but I got to when I worked on her team. Her ability to juggle multiple projects and the demands of a leadership role with ease were awe-inspiring. With her calm but firm demeanor she had her employee's backs in tough situations and no matter how busy we were, she made sure we left work with a smile. Any employee would be lucky to have Lesleah as their manager.
Jenn Z.
I had the pleasure of working with Lesleah -collaborating on several project teams and initiatives. She is extremely efficient, professional and a true team player!
CherylAnn Ali
Few people have the opportunity to report to a manager as supportive and cheerful as Lesleah - but I got to when I worked on her team. Her ability to juggle multiple projects and the demands of a leadership role with ease were awe-inspiring. With her calm but firm demeanor she had her employee's backs in tough situations and no matter how busy we were, she made sure we left work with a smile. Any employee would be lucky to have Lesleah as their manager.
Jenn Z.
I had the pleasure of working with Lesleah -collaborating on several project teams and initiatives. She is extremely efficient, professional and a true team player!
CherylAnn Ali
Few people have the opportunity to report to a manager as supportive and cheerful as Lesleah - but I got to when I worked on her team. Her ability to juggle multiple projects and the demands of a leadership role with ease were awe-inspiring. With her calm but firm demeanor she had her employee's backs in tough situations and no matter how busy we were, she made sure we left work with a smile. Any employee would be lucky to have Lesleah as their manager.
Jenn Z.
I had the pleasure of working with Lesleah -collaborating on several project teams and initiatives. She is extremely efficient, professional and a true team player!
Credentials
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Customer Journey Keymaster
Conquer LocalDec, 2021- Oct, 2024 -
New Conquerer
Conquer LocalDec, 2021- Oct, 2024 -
Building Accountability Into Your Culture
LinkedInJul, 2019- Oct, 2024 -
Change Management Foundations
LinkedInJul, 2019- Oct, 2024 -
Excel: Power Pivot for Beginners
LinkedInJul, 2019- Oct, 2024 -
Executive Decision Making
LinkedInJul, 2019- Oct, 2024 -
Lean Six Sigma Foundations
LinkedInJul, 2019- Oct, 2024 -
Managing Employee Performance Problems (2013)
LinkedInFeb, 2019- Oct, 2024 -
Crucial Conversations - Tools for Talking When Stakes are High
Shared Visions Inc.Jan, 2018- Oct, 2024 -
Crucial Accountability - Tools for Resolving Violated Expectations, Broken Commitments & Bad Behavior
Shared Visions Inc.Jan, 2018- Oct, 2024 -
Building an Online Community
LinkedInDec, 2017- Oct, 2024 -
Customer Retention
LinkedInOct, 2017- Oct, 2024 -
Leadership Academy
Skill Dimensions IncJan, 2017- Oct, 2024 -
Learning Excel 2016
LinkedInNov, 2016- Oct, 2024 -
Learning Word 2016
LinkedInNov, 2016- Oct, 2024
Experience
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Directwest
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Canada
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Advertising Services
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1 - 100 Employee
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Operations & Logistics Manager - Sales, Partner Fulfillment
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Aug 2016 - Present
Responsible for leading the sales fulfillment team and our partners to deliver on Directwests’ digital marketing services product suite. Remaining focused on strategic operational initiatives that support an ideal customer experience, a collaborative approach to partner relationship building, developing effective marketing strategies for advertisers on Mysask411.com, and coordinating content collection with our advertisers to build a strong digital presence for their local business.My focus is on providing coaching and guidance on lead generation that creates new revenue, outbound customer service activity, and delivers product insight and reporting. My skills include providing guidance around process efficiencies allowing us to work in an environment of continuous process improvement. This includes being a representative as well as participating in requirements building for major product and service launches, software enhancements and process efficiencies in workflow for cross functional teams.Additionally, being a leader of organizational change through building and delivering training, performance management, accurate forecasting and maintaining and managing budget requirements.
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Customer Support - Production Manager
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Feb 2014 - Aug 2016
Responsible for processing customer residential and business information for the online, mobile and print platforms of the SaskTel phonebook. Providing leadership and direction to the production team of approx 15 staff, who input data and gather content to feed Directwest platforms. Working closely with local phone service providers managing to the regulations with a priority of accuracy. In addition, managing the national and local product sales delivery and the associated budget.
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Media Advisor - Small Business
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Feb 2011 - Feb 2014
Selling and recommending multi media advertising solutions for local businesses in the province of Saskatchewan. Providing experience and knowledge for print, online and mobile advertising mediums.
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Costco Wholesale Canada
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Canada
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Wholesale
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700 & Above Employee
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Assistant
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Apr 2007 - Feb 2011
Customer service representative; skilled in customer interaction, money handeling, job sharing tasks including pharmaceutical experience. Customer service representative; skilled in customer interaction, money handeling, job sharing tasks including pharmaceutical experience.
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Education
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2006 - 2010
University of Regina
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General
Community
