Experience

Evergame

• United Kingdom
• Retail
• 1 - 100 Employee

• Team Leader

  • Oct 2021 - Present

  -plan and manage recruitment and selection of staff -plan and conduct new employee orientation -identify and manage training and development needs for employees -develop and implement human resources policies and procedures -administer HR policies and procedures -administer compensation and benefits -ensure compensation and benefits are in line with company policies and legislation benchmark compensation and benefits -support annual salary review -implement and monitor performance management system -handle employee complaints, grievances, and disputes -administer employee discipline processes conduct exit interviews -review and update employee rules and regulations -maintain the human resource information system and employee database -coordinate employee safety, welfare, and wellness maintain knowledge of legal requirements and government reporting regulations affecting HR functions Show less



Evergame

• United Kingdom
• Retail
• 1 - 100 Employee

• Sales Manager

  • 2020 - 2021

  -Achieve growth and hit sales targets by successfully managing the sales team -Design and implement a strategic business plan that expands the company’s customer base and ensure its a strong presence -Own recruiting, objectives setting, coaching, and performance monitoring of sales representatives -Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs -Present sales, revenue, and expenses reports and realistic forecasts to the management team -Identify emerging markets and market shifts while being fully aware of new products and competition status Show less



du

• United Arab Emirates
• Telecommunications
• 700 & Above Employee

• Personal Assistant

  • 2017 - 2019

   Company point of contact: dealing with correspondence and phone calls.  Managing diaries and organizing meetings and appointments, often controlling access to the manager/executives.  Booking and arranging travel, transport and accommodation.  Organizing events and conferences management.  Typing, compiling and preparing reports, presentations and correspondence.  Managing databases, emails and filing systems.  Implementing and maintaining procedures/administrative systems.  Liaising with staff, suppliers and clients. Show less



Godiva Chocolatier

• United States
• Food and Beverage Services
• 700 & Above Employee

• Assistant Manager

  • 2016 - 2017

   Assist the Retail Store Manager in planning and implementing strategies to attract customers  Coordinate daily customer service operations (e.g. sales processes, orders and payments)  Track the progress of weekly, monthly, quarterly and annual objectives  Monitor and maintain store inventory  Evaluate employee performance and identify hiring and training needs  Supervise and motivate staff to perform their best  Coach and support new and existing Sales Associates  Monitor retail operating costs, budgets and resources  Suggest sales training programs and techniques  Communicate with clients and evaluate their needs  Analyze consumer behavior and adjust product positioning  Handle complaints from customers Show less



The Heart of Europe

• United Arab Emirates
• Real Estate
• 300 - 400 Employee

• Sales Specialist

  • 2015 - 2016

   Establish and maintain current client and potential client relationship.  Determining clients’ needs and financials abilities to propose solutions that suit them  Analyze market trends, condition and activities to accurately advice clients and develop competitive market proposal  Employ customer satisfaction and follow-up efforts above and beyond the standard.  Cultivate relationship with bank, appraisers, mortgage lenders and brokers, escrow personnel and attorneys, contributing to a track record of exceeding agency-wide efficiency goals by an average of one week per transaction Show less



OKKO

• Ukraine
• Wholesale Petroleum and Petroleum Products
• 1 - 100 Employee

• Regional Sales Manager

  • 2011 - 2015

   Collaborating with senior executives to establish and execute a sales goal for the region  Managing a sales team in order to maximize sales revenue and meet or exceed corporate-set goals  Forecasting annual, quarterly and monthly sales goals  Assisting sales personnel in their techniques  Developing specific plans to ensure growth both long and short-term  Educating sales team with presentations of strategies, seminars and regular meetings  Reviewing regional expenses and recommending improvement Show less