Experience

Capano Management

• United States
• Real Estate
• 1 - 100 Employee

• Payroll Benefits Manager

  • Mar 2023 - Present

  Wilmington, Delaware, United States

• Human Resources Director

  • Oct 2012 - Nov 2023

  • Responsible for the overall management of the Human Resources, Payroll, Benefits, and 401k functions for 12 business lines and over 400 employees. • Communication with management about department or company issues. • Human Resources duties include but are not limited to: On Boarding of all new hires; Process all terminations; Maintain and enforce the policies within the Employee Handbook; Maintain personnel records; Maintain employee records database for payroll – including hiring… Show more • Responsible for the overall management of the Human Resources, Payroll, Benefits, and 401k functions for 12 business lines and over 400 employees. • Communication with management about department or company issues. • Human Resources duties include but are not limited to: On Boarding of all new hires; Process all terminations; Maintain and enforce the policies within the Employee Handbook; Maintain personnel records; Maintain employee records database for payroll – including hiring, terminating, changing information as received; Respond to all management and employee inquiries; Handle various employee relations issues; Compliance. • Payroll duties include but are not limited to: Processing payroll for 11 business lines on a bi-weekly basis; Complete journal entries; Post payroll in Accounting system; Bill back business lines and/or departments to fund payroll; Maintain payroll analysis spreadsheet; Bank reconciliations for payroll accounts; • Benefits duties include but are not limited to: Notify all new hires when they are eligible for enrollment; Maintain benefits databases; Verify billing for all benefits bills for accuracy and to bill back the companies for funding; Maintain medical census’; Coordinate and facilitate all benefits meetings; Assist in shopping for benefits with CFO and Ownership; Handle all Workers’ Compensation and FMLA cases; Handle Workers’ Compensation Audit; Benefits Audit; Maintain online benefits portal. • 401k Duties include but are not limited to: Notify all new hires when they are eligible for enrollment; Process all enrollment and changes; Maintain 401k census; 401k audit; Send contributions to vendor via online portal; • Other Duties include but are not limited to: Process employment verifications, garnishment & child support payments, 401k loans/rollovers/distributions & hardships; Maintain Christmas bonus list



Diamond Medical Management Services

• Human Resources & Payroll Specialist

  • May 2011 - Mar 2012

  Newark, Delaware • Process all payroll including changes for approximately 150 employees within 3 companies including new hires, salary changes, benefits changes, and terminations • Facilitate New Hire and Benefits Orientations • Benefits Administration for all employee company sponsored benefit programs such as Medical, Dental, Flexible Spending Accounts, Health Savings Accounts, AFLAC, and Sunlife Insurance • Prepare, reconcile, and maintain employee benefit invoices for accuracy prior to payment… Show more • Process all payroll including changes for approximately 150 employees within 3 companies including new hires, salary changes, benefits changes, and terminations • Facilitate New Hire and Benefits Orientations • Benefits Administration for all employee company sponsored benefit programs such as Medical, Dental, Flexible Spending Accounts, Health Savings Accounts, AFLAC, and Sunlife Insurance • Prepare, reconcile, and maintain employee benefit invoices for accuracy prior to payment • Monitor and update time and attendance system • Create up and maintain employee files, records, and databases • Verification of employment for previous employees • Process Workers’ Compensation claims, reports, and appropriate documents • 401(k) Administration for employee deferrals, safe harbor match, rollovers, and retirement distributions Show less



Wilmington Trust Company

• Payroll Specialist / New Hire Orientation Coordinator

  • Mar 2005 - May 2011

  • Coordinate and facilitate New Hire Orientation Program to successfully transition new hires and improve the design of the program to create more efficiency • Manage and maintain correct data for company Business Organizational Structure in HRIS system and General Ledger • Update all changes to staff member’s employment record including new hires, promotions, transfers, salary changes, and terminations • Manage and update the Payroll webpage for company intranet site

• Client Services Representative

  • Sep 2002 - Mar 2005

  • Coached and advised clients on products and services that would best service their needs • Opened and maintaining new and existing client accounts • Managed the reporting and tracking of overdraft accounts for the Fairfax branch on a weekly basis

• Direct Title Specialist

  • Jun 2000 - Sep 2002

  • Created and maintained a daily report of incoming and missing automobile, boat, and recreational vehicle titles for clients with personal or collaterally based loans with the company • Partnered with the Department of Motor Vehicles, Secretary of State, and Wilmington Trust Company loan officers to process title liens, duplicates, and correct titles with errors



Robert Half

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Administrative Assistant

  • 1998 - 2000

  • Responsible for ordering supplies, filing, data entry, and mail disbursement • Maintained a database to record incoming and outgoing titles from the Department of Motor Vehicles, Secretary of State, and loan officers



Discover Card/Greenwood Trust Company

• Cardmember Services

  • 1999 - 1999

  • Responded to customer inquiries regarding credit card statements, discrepancies, and fraud.



Kmart

• Assistant Manager, Softlines

  • 1998 - 1998

  • Completed the Management Training Program. • Managed the front end and softlines side of the store. • Assisted with purchasing merchandise and monitoring loss prevention.