Les Boyle

Systems Manager at National Buying Group LLP
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Location
Coventry, England, United Kingdom, GB

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5.0

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Danny O.

I worked with Les during the whole of my time at Flooid (formerly PCMS) until August 2020. Les was my go-to person regarding areas such as business finance, business strategy and direction and all elements of planning and resource scheduling within the delivery streams of the business. Les has a hugely varied background within Flooid and his position within the organisation reflects this background, his business acumen and the trust that the board have in Les's ability and in the strength of his character and his constant attention to detail in his delivery. Les introduced a number of hugely successful service management and project management tools to the business that I was proud to have architected and assist in the delivery thereof. Les was able to set, articulate and execute against very tough business objectives for his projects and I was never in doubt of my role and my delivery to a wider business deliverable. Les is a very meticulous and focussed in his deliver to the business and works at both board/c-level stakeholder level as well as down in the weeds with the technical engineers. Les is a great person to have on the team and I'd love to work with him again, in any scenario - Les is one of those "business gems" who can work wherever you place him without missing a step. I wish he could be on all my projects!

Stuart Goodwin

Les was my line manager for the best part of two years, and someone I could look too for advice for longer than that. He has helped me develop not only professionally but on a deeply personal level which has helped me progress my knowledge and understanding of people, and how to handle difficult people/situations. Les is diplomatic, thoughtful, driven, wise, and careful to implement his views in a way that is beneficial to everyone.

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Credentials

  • ITIL V3
    iseb

Experience

    • United Kingdom
    • Building Materials
    • 1 - 100 Employee
    • Systems Manager
      • Aug 2021 - Present

    • Netherlands
    • Business Consulting and Services
    • 1 - 100 Employee
    • IT Managed Service - management solution strategy, design and implementation
      • Jun 2018 - Oct 2020

      Extension of role to include driving the implementation of End Point Management solution working closely with internal department heads, SME’s and solution provider (Ivanti). Managed team responsible for the design, testing and handover to BAU teams of key process and procedures.Managed review, design and build of replacement Service Desk system integrated into End Point solution to drive a unified approach.

    • Planning & Delivery Manager
      • Jul 2015 - Oct 2020

    • United Kingdom
    • Business Consulting and Services
    • IT Services Planning and Delivery Manager
      • Jun 2014 - Oct 2020

    • Service Management Consultant
      • Jan 2012 - Oct 2020

    • Client Manager
      • Jan 2010 - Oct 2020

    • Business Process & Project Manager
      • Jan 1999 - 2009

    • United Kingdom
    • Business Consulting and Services
    • Service Desk Manager
      • 1995 - 1998

    • Business Analyst
      • 1992 - 1995

    • Implementer
      • 1987 - 1992

    • United Kingdom
    • IT support
      • 1985 - 1987

Education

  • Binley Park
    -
  • Service Desk Manager
    -

Community

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