Experience

JConnelly

• United States
• Public Relations and Communications Services
• 1 - 100 Employee

• People and Culture Manager

  • Feb 2023 - Present



Arizona Iced Tea

• Training Manager

  • Sep 2021 - Feb 2023

• Sanitation Manager

  • Sep 2020 - Sep 2021

  Design, implement, and manage strategic operating procedures and policies for sanitation program to meet Food Safety compliance  Responsible for the hiring, onboarding, and procedure adherence of direct reports  Ensure planning, monitoring, and appraisal of employee work results through coaching and training programs  Establish and maintain communication with upper management, peers, and subordinates to ensure company objectives are achieved  Manage annual… Show more Design, implement, and manage strategic operating procedures and policies for sanitation program to meet Food Safety compliance  Responsible for the hiring, onboarding, and procedure adherence of direct reports  Ensure planning, monitoring, and appraisal of employee work results through coaching and training programs  Establish and maintain communication with upper management, peers, and subordinates to ensure company objectives are achieved  Manage annual sanitation plan, budget forecast, and performance  Participate in audits, facility inspections, and coordinate pre-operational inspections with Quality Control Management



ADT

• United States
• Consumer Services
• 700 & Above Employee

• Operations Supervisor

  • Feb 2016 - Sep 2020

  Provided coaching and feedback to operators; identifying areas for training to ensure call center is operated accurately while meeting goals and deadlines  Developed and maintained a team-oriented relationship with other departments to meet company goals and objectives  Reviewed daily/weekly reports to guarantee standards for quality and productivity were maintained  Monitored and reviewed individual and team performance Provided coaching and feedback to operators; identifying areas for training to ensure call center is operated accurately while meeting goals and deadlines  Developed and maintained a team-oriented relationship with other departments to meet company goals and objectives  Reviewed daily/weekly reports to guarantee standards for quality and productivity were maintained  Monitored and reviewed individual and team performance



Brinker International

• United States
• Restaurants
• 700 & Above Employee

• Assistant Manager

  • Sep 2008 - Oct 2016

  Purchase/control inventory with attention to budget guidelines  Safety manager – making sure everyday tasks were done safely and efficiently Purchase/control inventory with attention to budget guidelines  Safety manager – making sure everyday tasks were done safely and efficiently