Experience

Boots UK Limited
• United Kingdom
• 1 - 100 Employee
• PDC Manager

  • Jun 2015 - Present


Baa Bar Group plc

• Retail
• 1 - 100 Employee

• Deputy General Manager

  • Nov 2013 - Feb 2014

  All aspects of running the club, including: •Preparing the club in the day for the night ahead with any tasks that may need doing. These include: deliveries from suppliers, general day to day meetings with other businesses, “Pub Watch” meetings, general paperwork, all necessary legal paperwork and undertaking all necessary maintenance jobs around the club; •Opening and closing procedures, ensuring all Health & Safety matters are attended to, including all aspects of fire safety, a security walk inside and outside of the venue, clearing / unlocking of all fire exits; •Driving sales and improving turn over, cashing up, cash handling, gross / net profit, inputting P & L reports, line cleaning, stock controlling and stock rotation; •Ensuring all aspects of staff training are carried out and that professionalism is upheld at all times, by all staff; •Ensuring all staff have the relevant customer service skills, bar skill training and till training etc; •Dealing with all problems that any customers or staff may have; •Leading and motivating the team; •Keeping in close contact with the General Manager, Assistant Manager, bar supervisors, door staff, DJ’s and floor staff, to ensure the bar runs smoothly and efficiently every night, so that customers have an enjoyable experience and more importantly return to the venue. Show less



Fusion Night Club

• United Kingdom
• Restaurants

• General Manager

  • Mar 2012 - Dec 2012

  Preparing the venue in the morning for the afternoon and night ahead with any tasks that may need doing. These include: deliveries from suppliers, general day to day meetings with other businesses, “Pub Watch” meetings, general paperwork, all necessary legal paperwork and undertaking all necessary maintenance jobs around the club; •Opening and closing procedures, ensuring all Health & Safety matters are attended to, including all aspects of fire safety, a security walk inside and outside of the venue, clearing / unlocking of all fire exits; •Driving sales and improving turn over, cashing up, cash handling, gross / net profit, inputting P & L reports, line cleaning, stock controlling and stock rotation; •Ensuring all aspects of staff training are carried out and that professionalism is upheld at all times, by all staff; •Ensuring all staff have the relevant customer service skills, bar skill training and till training etc; •Dealing with all problems that any customers or staff may have; Show less



Sin Night Club

• United Kingdom
• Leisure, Travel & Tourism
• 1 - 100 Employee

• Assistant/ Trainee General Manager

  • Sep 2011 - Mar 2012

  All aspects of running the club, including: •Preparing the club in the day for the night ahead with any tasks that may need doing. These include: deliveries from suppliers, general day to day meetings with other businesses, “Pub Watch” meetings, general paperwork, all necessary legal paperwork and undertaking all necessary maintenance jobs around the club; •Opening and closing procedures, ensuring all Health & Safety matters are attended to, including all aspects of fire safety, a security walk inside and outside of the venue, clearing / unlocking of all fire exits; •Driving sales and improving turn over, cashing up, cash handling, gross / net profit, inputting P & L reports, line cleaning, stock controlling and stock rotation; •Ensuring all aspects of staff training are carried out and that professionalism is upheld at all times, by all staff; •Ensuring all staff have the relevant customer service skills, bar skill training and till training etc; •Dealing with all problems that any customers or staff may have; •Leading and motivating the team; •Keeping in close contact with my General Manager, bar supervisors, door staff, DJ’s and floor staff, to ensure the bar runs smoothly and efficiently every night, so that customers have an enjoyable experience and more importantly return to the bar. Show less



Casino Red

• United States
• Gambling Facilities and Casinos
• 200 - 300 Employee

• Bars and Front of House Manager

  • Mar 2010 - Mar 2011

  •Dealing with customers on a more personal level and resolving any problems as and when they arise; •Ensuring the bars is well stocked and that stock is available for the following night; •Opening and closing procedures for the bars and front of house are followed out correctly; •Cashing up, cash handling, gross / net profits, inputting P & L reports, line cleaning, stock controlling, stock ordering, stock rotation, rotating??, and staff training; •Ensuring all staff are trained and are knowledgeable of the necessary customer service skills and uphold professionalism on floor and at the bar at all times; •All aspects of bar skill training and till training; •Being able to organise myself in an efficient manner, so that I am able to multitask and ensure the smooth running of the bar at all times. Show less



Mansion Night Club and Club Society

• Specialist Events Assistant Manager

  • Dec 2008 - May 2010

  • Ensuring the bars is stocked and stock is available for the following day and night; • Opening and closing for the building and bars / front of house are followed out; • Cashing Up, cash handling, inputting the daily Gross Profit, and costs, inputting P & L reports; • Stock Placement, Stock Rotation, Stock Requesting Stock Controlling, Stock Ordering; • Customer Service Skills, Responsibilities, Professionalism on Floor and bar; • Bar Skill Training and Till Training Show less

• Bars Line Manager

  • Sep 2008 - Nov 2008

  • Ensuring the bars is stocked and stock is available for the following night; • Opening and closing procedures for bars and front of house are followed out correctly; • Cashing Up, cash handling, Line cleaning, Stock Controlling; • Stock Placement, Stock Rotation, Stock Requesting, Rotating, Staff Training; • Customer Service Skills, Bar Skill, Till Training. • Ensuring the bars is stocked and stock is available for the following night; • Opening and closing procedures for bars and front of house are followed out correctly; • Cashing Up, cash handling, Line cleaning, Stock Controlling; • Stock Placement, Stock Rotation, Stock Requesting, Rotating, Staff Training; • Customer Service Skills, Bar Skill, Till Training.



Visage & Ethos Night Club

• Barman

  • Jul 1998 - Sep 2001

  • Providing good customer service; • Cash handling, serving drinks to a high standard. • Providing good customer service; • Cash handling, serving drinks to a high standard.