Experience

Randstad Sourceright

• Netherlands
• Human Resources Services
• 700 & Above Employee

• Quality Assurance Auditor supporting Google

  • May 2022 - Present

  • Review and audit interview scheduling and screening activities • Create and run reports to validate accuracy of data • Contribute to process improvement discussions • Collaborate in the completion of assigned Ad Hoc projects • Ensure Compliance with Recruitment Process and System Administration • Provide Managers with Weekly Audit Reports for review • Meet with teams audited to review findings and resolve rebuttals • Review and audit interview scheduling and screening activities • Create and run reports to validate accuracy of data • Contribute to process improvement discussions • Collaborate in the completion of assigned Ad Hoc projects • Ensure Compliance with Recruitment Process and System Administration • Provide Managers with Weekly Audit Reports for review • Meet with teams audited to review findings and resolve rebuttals



MetaSource

• United States
• IT Services and IT Consulting
• 200 - 300 Employee

• TRID Regulatory Compliance Auditor

  • Sep 2020 - May 2022

  • Performed in depth review and analysis within QC Audits for compliance • Identified and interpreted failed loan document messages • Validated errors and fails on loan documents • Submitted findings to clients for further review • Recorded and documented data accurately • Followed investor client requirements for all audits • Communicated audit results within internal departments • Performed in depth review and analysis within QC Audits for compliance • Identified and interpreted failed loan document messages • Validated errors and fails on loan documents • Submitted findings to clients for further review • Recorded and documented data accurately • Followed investor client requirements for all audits • Communicated audit results within internal departments



LOGS Network

• Legal Services
• 100 - 200 Employee

• Quality Assurance Auditor

  • Nov 2015 - Sep 2020

  • Conducted weekly audits of all Foreclosure New Case Entry/Post Close processes completed by Carrollton and Panama teams.. • Prepared daily logs & assign workloads to staff. • Assisted with processing foreclosure referral processes for all Judicial/Non Judicial files. • Resolved attorney re-demand letter requests launched in LPS system. • Retrieved and processed judgment figures, payment histories, and bonds . • Reviewed/QC'd title reports for accuracy and deficiencies. • Scheduled Foreclosure Auction Sale dates for each assigned City/County.



LoanCare

• United States
• Financial Services
• 700 & Above Employee

• Mortgage Retention/Liquidation Specialist

  • Dec 2012 - Nov 2015

  • Processed 16-45 USDA/FHA/FHLMC/FNMA loan modification/deed in lieu/short sale requests daily. • Ordered Broker Price Opinions, Automated values, Appraisals and Title reports. • Ran Credit, SCRA, HUD and Neighborhood Watch reports. • Requested escrow projections. • Analyzed borrower's income documentation to determine accurate gross and net figures. • Educated borrowers, realtors, attorneys, and loan counselors about the loss mitigation process. • Ensured all investor and client requirements have been met. • Performed on the job training for all new hires. • Assisted closing department with removing late charges, requesting buyout figures and reviewing final modification documents for completion.