Experience

Sheraton Pretoria Hotel

• South Africa
• Hospitality
• 1 - 100 Employee

• Guest Service Agent/Reception

  • Nov 2018 - Present

  Basic Responsibilities:To make reservations, registration, and check in/out and cashiering in accordance with the systems and procedures as well as focusing on maintaining a secure environment. Work with the team within Front Office and related areas.

• Swithboard Operator

  • Apr 2016 - Nov 2018

  Answers incoming calls. Directs call to guest rooms, staff, or departments through the switchboard.Places outgoing calls. Receives guest messages and deliver the same to the guest. Logs all wake-up call requests and performs wake-up call services,Switchboard operators perform various clerical tasks, such as filing, copying,log calls



Sheraton Pretoria Hotel

• South Africa
• Hospitality
• 1 - 100 Employee

• Laundry Attendant

  • Apr 2014 - Feb 2016

  A Laundry Attendant is responsible for providing a constant supply of clean linens for the entire hotel and also responsible for cleaning guests' personal items if the hotel offers a cleaning service A Laundry Attendant is responsible for providing a constant supply of clean linens for the entire hotel and also responsible for cleaning guests' personal items if the hotel offers a cleaning service



Ma-Yolis

• Administration Assistant

  • Mar 2009 - Mar 2014

  • Preparing, organising and storing information in paper and digital form.• Dealing with queries on the phone and by email.• Greeting visitors at reception.• Managing diaries, scheduling meetings and booking rooms.• Arranging travel and accommodation.• Arranging post and deliveries • Preparing, organising and storing information in paper and digital form.• Dealing with queries on the phone and by email.• Greeting visitors at reception.• Managing diaries, scheduling meetings and booking rooms.• Arranging travel and accommodation.• Arranging post and deliveries